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StorageGRID AutoSupport がオンになっているにもかかわらず、サポートサイトに送信できません

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環境

  • StorageGRID
  • Client network は構成されていません
  • Grid network と admin network は構成されています
  • admin network の経路はサポートサイトに到達できます
  • grid network の経路はサポートサイトに到達できません（インターネットアクセスなし）

問題

AutoSupportレポートのトリガーエラー：

ERROR   Connection to autosupport destination https://support.netapp.com:443 failed with error execution expired

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