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Grid Manager を使用して SANtricity OS をアップグレードする際に、 retcode_auth_fail_password が失敗します

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Category:
storagegrid
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環境

  • StorageGRID アプライアンス 11.4
  • 11.70.1.GA より前の SANtricity OS

問題

  • Grid Manager を使用 RETCODE_AUTH_FAIL_PASSWORDしてストレージコントローラの SANtricity OS をアップグレードする際に、戻りコードが返されずに失敗する。

Error: Fatal installation failure - SANtricity OS staging failed with: Failed. SANtricity OS staging failed with return code RETCODE_AUTH_FAIL_PASSWORD.

  • gdu-server.log プライマリ管理ノード ERRORRETCODE_AUTH_FAIL_PASSWORD で、 SANtricity OS のアップグレード中にと表示されます。

 INFO -- gdu-server: Executing command `ssh -p 8022 localhost 'eos-upgrader.py --upgrade --santricityos /var/local/dkr/0/eos-upgrade/RCB_11.70.1.GA_5700_60bf8128.dlp localhost 2>&1'` on <HOST>
 INFO -- gdu-server: SANtricity OS precheck successful.
 INFO -- gdu-server: Invalidating any staged SANtricity OS.
 INFO -- gdu-server: Invalidating any staged SANtricity OS on <HOST>
 INFO -- gdu-server:   ERROR -- SANtricity OS staging failed with retcode RETCODE_AUTH_FAIL_PASSWORD
 INFO -- gdu-server: Failed. SANtricity OS staging failed with return code RETCODE_AUTH_FAIL_PASSWORD.
ERROR -- gdu-server: SANtricity OS staging failed with: SANtricity OS precheck successful.
Invalidating any staged SANtricity OS.
  ERROR -- SANtricity OS staging failed with retcode RETCODE_AUTH_FAIL_PASSWORD
Failed. SANtricity OS staging failed with return code RETCODE_AUTH_FAIL_PASSWORD.
ERROR -- gdu-server: SANtricity OS staging failed with: Failed. SANtricity OS staging failed with return code RETCODE_AUTH_FAIL_PASSWORD. (Bycast::Tasks::GduServer::SoftwareUpdate::InstallError)
ERROR -- gdu-server:    /usr/local/lib/site_ruby/bycast/tasks/gdu-server/software-update.rb:1063:in `install'
ERROR -- gdu-server:    /usr/local/lib/site_ruby/bycast/tasks/gdu-server/software-update.rb:319:in `apply_to_node'
ERROR -- gdu-server:    /usr/local/lib/site_ruby/bycast/tasks/gdu-server/software-update.rb:303:in `apply_to_grid'
 INFO -- gdu-server: Software update task complete at <TIMESTAMP>
ERROR -- gdu-server: Failed to apply SANtricity OS to <HOST>: Fatal installation failure - SANtricity OS staging failed with: Failed. SANtricity OS staging failed with return code RETCODE_AUTH_FAIL_PASSWORD.
ERROR -- gdu-server: Failure occurred during Software Update

  • parsed trace-buffers show は loadControllerFirmware_1RETCODE_AUTH_FAIL_PASSWORD 、ストレージコントローラで失敗します。

IOSymTask1      sym    ffff symbol     [UTM] loadControllerFirmware_1 (#14, XID 5 ) (route to Dom0, data size: 32908)
domTask5       sym    ffff symbol     [UTM:-1] Send Command to Dom0, isComplete? True (cnt 9)
domTask5       sym    ffff symbol     [UTM:-1] Proc #14, XID 5 returned RETCODE_AUTH_FAIL_PASSWORD(30)

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