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ストレージコントローラとのSnapCenter通信が「Unable to read data from the transport connection」というエラーで失敗する

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snapcenter
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snapx<a>SSL</a><a>SMCore</a><a>2009062906</a>
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環境

  • SnapCenterサーバ4.x
  • SnapCenter Plug-in for Windows(SCW)4.x

問題

  • SnapCenterでストレージコントローラを追加したり、 SnapCenterでバックアップを実行したりすると、 Webアプリケーションに次のエラーが表示されます。
 
転送connection.pngからデータを読み取れません
 
The underlying connection was closed: An unexpected error occurred on a send. Unable to read data from the transport connection
 
  • の詳細を見ると SnapManagerWeb_<job>.log、これらの接続は次のようにSnapCenterサーバのポート8145に接続されているように見えます。
RemoteUrl: https://localhost:8145/SMProtectionGroupService/SchedulerTaskAction
RemoteUrl: https://<SNAPCENTER_SERVER_FQDN>:8145/SnapshotManagementService/GetSnapshot
 
  • Windowsシステムイベントログには、 Microsoft-Windows-HttpEvent,Event-ID: 15021と次のメッセージが表示されます。
 An error occurred while using SSL configuration for endpoint 0.0.0.0:8145. The error status code is contained within the returned data. 

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