ポート8145または8146の通信障害により、SCSQLリソースの検出またはバックアップが失敗します

環境

• SnapCenter サーバ（ SC ）
• VMware用SnapCenter プラグイン（SCV）
• SnapCenter Plug-In for Microsoft SQL Server （ SCSQL ）

問題

• SCとSCSQLプラグイン間の通信でエラーが発生<installation_path>\NetApp\SnapCenter\App_Data\log\SnapManagerWeb_<id>.logしました。次のメッセージが表示されます。

ERROR SnapManagerWeb_31894 PID=[21012] TID=[36] WebException Encountered, Response null
ERROR SnapManagerWeb_31894 PID=[21012] TID=[36] Exception in method: InvokeXML.
System.Net.WebException: Unable to connect to the remote server ---> System.Net.Sockets.SocketException: No connection could be made because the target machine actively refused it <IP_address>:8145

• <installation_path>\NetApp\SnapCenter\App_Data\log\SnapManagerWeb_<id>.logで次のリソース検出エラーが表示されることもあります。

ERROR SnapManagerWeb_74 PID=[5084] TID=[129] WebException caught while invoking https://Host_FQDN:8145/SMCoreHostManagementService/DiscoverResources
ERROR SnapManagerWeb_74 PID=[5084] TID=[129] WebException Encountered, Response null
ERROR SnapManagerWeb_74 PID=[5084] TID=[129] Exception in method: InvokeXML.
System.Net.WebException: The operation has timed out

• Test-NetConnection <remote_computer_IP> -port 8145 SCプラグインとSCQLプラグインの両方からのPowerShell（PS）コマンドが失敗する
• VMDKディスクの場合、SCVアプライアンスとSnapCenter間のポート8146経由の通信エラーがSCV vmcontrol.log：

2023-06-02 18:29:22.714 DEBUG scv.appliance.name --- [qtp359023572-12] c.n.a.s.u.SnapManagerServiceHelper     : Connecting to url: https://<snapcenter.server.name>:8146/StorageService.svc/GetNASStorageInfo
2023-06-02 18:29:22.714 DEBUG scv.appliance.name --- [qtp359023572-12] c.n.a.s.m.SmTokenManager          : Checking for existing token
2023-06-02 18:29:22.714 DEBUG scv.appliance.name --- [qtp359023572-12] c.n.a.s.u.RequestIdThreadLocal       : Getting isLocalSC to: false
2023-06-02 18:29:22.714  INFO scv.appliance.name --- [qtp359023572-12] c.n.a.s.m.SmTokenManager          : Returning  remote token
2023-06-02 18:29:22.714 DEBUG scv.appliance.name --- [qtp359023572-12] c.n.a.s.u.RequestIdThreadLocal       : Getting isLocalSC to: false
2023-06-02 18:29:22.714  INFO scv.appliance.name --- [qtp359023572-12] c.n.a.s.m.SmTokenManager          : Returning  remote token
2023-06-02 18:29:22.714 DEBUG scv.appliance.name --- [qtp359023572-12] c.n.a.s.u.SnapManagerServiceHelper     : Getting registered host
2023-06-02 18:29:22.715 DEBUG scv.appliance.name --- [qtp359023572-12] c.n.a.s.u.RequestIdThreadLocal       : Getting isLocalSC to: false
2023-06-02 18:29:22.715 DEBUG scv.appliance.name --- [qtp359023572-12] c.n.a.s.u.SnapManagerServiceHelper     : getSnapManagerConfiguration Returning remote SC
2023-06-02 18:29:22.715 DEBUG scv.appliance.name --- [qtp359023572-12] c.n.a.s.u.RequestIdThreadLocal       : Getting isLocalSC to: false
2023-06-02 18:29:22.715 DEBUG scv.appliance.name --- [qtp359023572-12] c.n.a.s.u.SnapManagerServiceHelper     : getSnapManagerConfiguration Returning remote SC
2023-06-02 18:29:22.715  INFO scv.appliance.name --- [qtp359023572-12] c.n.a.r.x.X509Configuration        : Certificate config has secure communication value set to:false
2023-06-02 18:29:22.715  INFO scv.appliance.name --- [qtp359023572-12] c.n.a.r.x.X509Configuration        : Certificate config has secure communication value set to:false
2023-06-02 18:29:22.715 DEBUG scv.appliance.name --- [qtp359023572-12] c.n.a.s.u.SnapManagerServiceHelper     : Ignoring certificate validation as secure communication status is set to false
2023-06-02 18:29:54.288 DEBUG scv.appliance.name --- [qtp359023572-12] c.n.a.s.u.RequestIdThreadLocal       : Getting isLocalSC to: false
2023-06-02 18:29:54.288 ERROR scv.appliance.name --- [qtp359023572-12] c.n.a.s.c.SnapManagerStorageServiceImpl  : Unable to connect to SnapCenter Server: Connection timed out (Connection timed out).
2023-06-02 18:29:54.288 ERROR scv.appliance.name --- [qtp359023572-12] c.n.a.m.DatastoreStorageDetailsCache    : Unable to connect to SnapCenter Server: Connection timed out (Connection timed out).