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「Single File Snapshot Restore Failed」でSCVがVMをリストアできず、「Volume is full or Volume Crossed autodelete threshold」

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環境

  •  SnapCenter Plug-in for VMware vSphere(SCV)4.2
  • NetApp Data Broker 1.0をご利用ください
  • ONTAP 9.3

問題

  •  SCVが、「Single File Snapshot Restore FailedandVolume is full or Volume crossed autodelete threshold」を除くVMのリストアに失敗する。
  • Single File Snapshot Restore Failed結果としてメッセージ"" SmRestoreFileResponsevmcontrol_<JOB_ID>.logが返されます。

DEBUG comnr004 --- [p32374789-61341] c.n.a.s.c.SnapManagerRestoreServiceImpl  : <?xml version="1.0" encoding="UTF-8" standalone="yes"?>
<SmRestoreFileResponse>
  <Job>
    <Id>0</Id>
    <StartTime xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:nil="true"/>
    <EndTime xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:nil="true"/>
    <IsCancellable>false</IsCancellable>
    <IsRestartable>false</IsRestartable>
    <IsCompleted>false</IsCompleted>
    <IsVisible>true</IsVisible>
    <IsScheduled>false</IsScheduled>
    <PercentageCompleted>0</PercentageCompleted>
    <Status>Running</Status>
    <Priority>None</Priority>
    <Tasks/>
    <ParentJobID>0</ParentJobID>
    <EventId>0</EventId>
    <JobTypeId xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:nil="true"/>
    <ObjectId>0</ObjectId>
    <PluginCode>NONE</PluginCode>
    <HostId>0</HostId>
    <RoleId xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:nil="true"/>
  </Job>
  <Result>
    <_message>Single File Snapshot Restore Failed:  Failed to perform Single File SnapRestore.
Failed to restore file from Snapshot copy <SNAPSHOT_NAME> for volume "<VOLUME_NAME>" on Vserver "<VSERVER_NAME>". Reason: Volume is full or Volume crossed autodelete threshold. 
.  Failed to perform Single File SnapRestore.
Failed to restore file from Snapshot copy <SNAPSHOT_NAME> for volume "<VOLUME_NAME>" on Vserver "<VSERVER_NAME>". Reason: Volume is full or Volume crossed autodelete threshold. 
. </_message>
    <_errorCode>-1</_errorCode>
    <ErrorRecords/>
  </Result>
  <TotalCount>0</TotalCount>
  <DisplayCount>0</DisplayCount>
</SmRestoreFileResponse>

ERROR comnr004 --- [p32374789-61341] c.n.a.s.c.SnapManagerRestoreServiceImpl  : [JobId:<JOB_ID>] Restore failed with exception: Single File Snapshot Restore Failed:  Failed to perform Single File SnapRestore.
Failed to restore file from Snapshot copy <SNAPSHOT_NAME> for volume "<VOLUME_NAME>" on Vserver "<VSERVER_NAME>". Reason: Volume is full or Volume crossed autodelete threshold. 
.  Failed to perform Single File SnapRestore.
Failed to restore file from Snapshot copy <SNAPSHOT_NAME> for volume "<VOLUME_NAME>" on Vserver "<VSERVER_NAME>". Reason: Volume is full or Volume crossed autodelete threshold. 

 

  • に、次 wfe_<JOB_ID>.logのエラーを示します。

ERROR comnr004 --- [pool-3-thread-1] c.n.w.r.SCVRestoreTasksServiceImpl     : Exception while calling restore on SCV: Restore failed with exception: Single File Snapshot Restore Failed:  Failed to perform Single File SnapRestore.
Failed to restore file from Snapshot copy <SNAPSHOT_NAME> for volume "<VOLUME_NAME>" on Vserver "<VSERVER_NAME>". Reason: Volume is full or Volume crossed autodelete threshold. 
.  Failed to perform Single File SnapRestore.
Failed to restore file from Snapshot copy <SNAPSHOT_NAME> for volume "<VOLUME_NAME>" on Vserver "<VSERVER_NAME>". Reason: Volume is full or Volume crossed autodelete threshold. 

 

  • snapshot-restore-file ONTAP でZAPIを実行 /mroot/etc/log/mlog/audit.logした結果として次のエラーが返されます。

<netapp version='1.0' xmlns='http://www.netapp.com/filer/admin'><snapshot-restore-file>  <path><FILE_PATH></path>  <snapshot><SNAPSHOT_NAME></snapshot>  <volume><VOLUME_NAME></volume></snapshot-restore-file></netapp>  :: Pending
Failed to restore file from <SNAPSHOT_NAME> for volume "<VOLUME_NAME>" on Vserver "<VSERVER_NAME>". Reason: Volume is full or Volume crossed autodelete threshold.  :: ONTAPI :: Error

  • wafl.sis.clone.create.failed ONTAP 側からEMSイベントが検出されました。

 

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