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SnapCenter Oracleのバックアップが「ORA-01034:Oracle not available」というエラーで失敗する

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snapcenter
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環境

  • SnapCenter Server 
  • SnapCenter Plug-In for Oracle ( SCO )
  • Oracle Database

問題

Oracleのバックアップが次のエラーで失敗します。

2023-05-19T09:47:31.8365294+00:00 ERROR SnapManagerWeb_188712 PID=[4104] TID=[135] ErrorCode (-2), ErrorMessage ([PL-SCO-20036: Discovery of database instance ALM failed with error: ORACLE-10002: Error received from connection to Oracle database XXX: ORA-01034: ORACLE not available
   ORA-27101: shared memory realm does not exist
   Linux-x86_64 Error: 2: No such file or directory

 

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