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SCWプラグインで作成されたVSS SnapshotをHyper-V環境でマウントできないことがある

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snapx<a>2009640642</a>
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環境

  • SnapCenter Plug-in for Windows ( SCW ) 4.x
  • サードパーティのVSSバックアップツール(Veeam)

問題

SnapshotはHyper-V CSV LUNを含むボリュームでは正常に機能しますが、コンテンツを読み取るためにSnapshotをマウントすると、アプリケーションイベントログに次のようなエラーが発生します。
 Navssprv event of type "unknown", id 4103: "NETAPP LUN C-Mode <LUN-serial-number>" 
 VSS error event 12362: 
 "A Shadow Copy LUN was not detected in the system and did not arrive. LUN ID {399ca89b-0176-49be-83a4-d99321d6ca53} Version 0x0000000000000001 Device Type 0x0000000000000000 Device TypeModifier 0x0000000000000000 Command Queueing 0x0000000000000001 Bus Type 0x0000000000000001 Vendor Id NETAPP Product Id LUN C-Mode Product Revision 8200 Serial Number <LUN-serial-number> Storage Identifiers Version 0 Identifier Count 0 Operation: Exposing Disks Locating shadow-copy LUNs Import Shadow Copies Executing Asynchronous Operation Context: Execution Context: Provider Provider Name: Data ONTAP VSS Hardware Provider Provider Version: 7. 0. 0. 5561 Provider ID: {31fca584-72be-45b6-9419-53a3277301d1} Current State: ImportSnapshots" 
 VSS error event 12293: "Volume Shadow Copy Service error: Error calling a routine on a Shadow Copy Provider {31fca584-72be-45b6-9419-53a3277301d1}. Routine details Routine ImportSnapshotSet failed with 0x800423f8 [hr = 0x800423f8, An expected disk did not arrive in the system. ]. Operation: Executing Asynchronous Operation Context: Current State: ImportSnapshots" 

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