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Windows上のVMwareのディスクが切断され、Eシリーズにバックアップできない

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e-series-systems
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環境

  • NetApp Eシリーズ
  • VMware ESXi
  • Ciscoネットワークスイッチ

問題

  • VMware ESXiホストでEシリーズLUNとの一時的な通信の問題が発生しているため、デバイスターゲットのリセットとバックアップが失敗します。
  •  state-capute-data.txt の両方のコントローラで、EシリーズASUPから大量のファイバチャネルリンクエラーが報告される> fcDump

Executing fcDump(0,0,0,0,0,0,0,0,0,0) on controller A:

fcAll (Tick 3126573628) ==> 04/03/25-09:48:25

5700-A           Our  Num  ::...Exchange Counts...:: Num  ..Link Up..
Chip   LinkStat  Port Port ::                     :: Link  Bad  Bad
                  ID  Logi ::Open    Total Errors:: Down  Char Frame
3-Src Up-Fab  5x0000    7 ::  1   44802101   5924::    0     0     0
4-Src Up-Fab  9x00x0    7 ::  0   44772041   6616::    0     0     4

  • VMwareのログで、基盤となるSCSIエラーまたは関連するSCSIエラーなしにFCレイヤの中止が報告されています。

2025-03-12T23:13:25.531Z cpu22:2097812)nfnic: <1>: INFO: fnic_abort_cmd: 3805: Abort cmd called for Tag: 0x1  issued time: 60438 ms CMD_STATE: FNIC_IOREQ_CMD_PENDING CDB Opcode: 0x2a  sc:0x45d97ac00688 flags: 0x3 lun: 3 target: 0x5c0000
2025-03-12T23:13:25.531Z cpu22:2097812)WARNING: nfnic: <1>: fnic_abort_cmd: 3819: Abort for cmd tag: 0x1 in pending state
2025-03-12T23:13:25.531Z cpu22:2097812)nfnic: <1>: INFO: fnic_abort_cmd: 3805: Abort cmd called for Tag: 0x7ef  issued time: 60438 ms CMD_STATE: FNIC_IOREQ_CMD_PENDING CDB Opcode: 0x2a  sc:0x45d941b46008 flags: 0x3 lun: 3 target: 0x5c0000

  • VMwareカーネルログで0x5 および0x7 のステータスエラーが報告されます。

2025-03-12T23:32:52.456Z cpu105:2098331)NMP: nmp_ThrottleLogForDevice:3867: Cmd 0x88 (0x45d979778a88, 6016532) to dev "naa.6d039ea000ae04ea000001d566c472f5" on path "vmhba1:C0:T7699:L3" Failed:
2025-03-12T23:32:52.456Z cpu105:2098331)ScsiDeviceIO: 4176: Cmd(0x45d979778a88) 0x88, CmdSN 0x8000004a from world 6016532 to dev "naa.6d039ea000ae04ea000001d566c472f5" failed H:0x7 D:0x0 P:0x0

2025-03-12T23:33:53.427Z cpu95:2098331)NMP: nmp_ThrottleLogForDevice:3867: Cmd 0x88 (0x45d9797ca388, 6016532) to dev "naa.6d039ea000ae04ea000001d566c472f5" on path "vmhba1:C0:T7699:L3" Failed:
2025-03-12T23:33:53.427Z cpu95:2098331)ScsiDeviceIO: 4124: Cmd(0x45d9797ca388) 0x88, CmdSN 0x80000007 from world 6016532 to dev "naa.6d039ea000ae04ea000001d566c472f5" failed H:0x5 D:0x0 P:0x0

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