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DS460C:ディスク挿入後にPHY Xが不明なリンク速度を報告する

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disk-shelves<a>2009955739</a>
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hw
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環境

DS460Cシェルフ

問題

  • で報告される温度アラート ems-log 

 [Node-01: statd: monitor.shelf.fault:alert]: Critical fault reported on disk storage shelf attached to channel 0a. Check fans, power supplies, disks, and temperature sensors.
 [Node-01: dsa_worker3: ses.status.temperatureWarning:alert]: DS460-12 (S/N XXXXXXXXXXXXXXX) shelf 12 on channel 0b temperature warning for Temperature sensor 22: not installed or failed. Current temperature: 0 C (32 F). This module is on the front of the shelf 2nd drawer from the top, module B sensor 1.
 [Node-01: dsa_worker3: ses.status.temperatureWarning:alert]: DS460-12 (S/N XXXXXXXXXXXXXXX) shelf 12 on channel 0b temperature warning for Temperature sensor 27: not installed or failed. Current temperature: 0 C (32 F). This module is on the front of the shelf 4th drawer from the top, module B sensor 2.
 [Node-01: dsa_worker5: ses.status.temperatureWarning:alert]: DS460-12 (S/N XXXXXXXXXXXXXXX) shelf 12 on channel 0b temperature warning for Temperature sensor 20: not installed. Current temperature:  C ( F). This module is on the front of the shelf 1st drawer from the top, module B sensor 1.
 [Node-01: dsa_worker5: ses.status.temperatureWarning:alert]: DS460-12 (S/N XXXXXXXXXXXXXXX) shelf 12 on channel 0b temperature warning for Temperature sensor 21: not installed. Current temperature:  C ( F). This module is on the front of the shelf 1st drawer from the top, module B sensor 2.
 [Node-01: dsa_worker5: ses.status.temperatureWarning:alert]: DS460-12 (S/N XXXXXXXXXXXXXXX) shelf 12 on channel 0b temperature warning for Temperature sensor 23: not installed. Current temperature:  C ( F). This module is on the front of the shelf 2nd drawer from the top, module B sensor 2.

  • 不明なリンクレートが報告されました: 

[Node-01: dsa_disc: ses.shelf.drwr.phy.rateunkwn:alert]: Drive shelf "X", module "B", drawer "X", PHY "X"is reporting an unknown link rate.
 [Node-01: dsa_disc: ses.shelf.drwr.phy.rateunkwn:alert]: Drive shelf "X", module "B", drawer "X", PHY "X" is reporting an unknown link rate.
 [Node-01: dsa_disc: ses.shelf.drwr.phy.rateunkwn:alert]: Drive shelf "X", module "B", drawer "X", PHY "X" is reporting an unknown link rate.
 [Node-01: dsa_disc: ses.shelf.drwr.phy.rateunkwn:alert]: Drive shelf "X", module "B", drawer "X", PHY "X" is reporting an unknown link rate.

  • ENVIRONMENT セクションレポート 

DCM installed element list: 1, 2, 3, 4, 5, 6, 7, 9, 10; with error: none
 DCM information by element:
  [1] Serial number: XXXXXXXXXX  Part number: 111-04834+A0
    Type: SASDRWR  Vendor: NETAPP  Firmware version: 01200803
  .......
  [8] Serial number:<N/A> Part number: <N/A>
     Type: <N/A> Vendor: <N/A> Firmware version: <N/A>

  • Storage-fault セクションレポート: 

Enclosure Status: critical
Channel: 0b
Shelf: 12
Shelf Type: DS460-12
Product Serial Number: XXXXXXXXXXXXX
Module Type: IOM12 

.....


Temperature Sensors:
Element Status      Status Bytes  Status Descriptions
 .....
 22: UNKNOWN       06,00,14,00   
 23: OK         01,00,2D,00   
 24: OK         01,00,29,00   
 25: OK         01,00,31,00   
 26: OK         01,00,31,00   
 27: UNKNOWN       06,00,14,00  
 ....
 
 
 Drawers Control Module:
Element Status            Status Bytes  Status Descriptions
  1 [IOM12 A]   : OK         01,00,01,01   REPORT, TYPE BIT0
  2 [IOM12 A]   : OK         01,00,01,01   REPORT, TYPE BIT0
  3 [IOM12 A]   : OK         01,00,01,00   REPORT
  4 [IOM12 A]   : OK         01,00,01,01   REPORT, TYPE BIT0
  5 [IOM12 A]   : OK         01,00,01,01   REPORT, TYPE BIT0
  6 [IOM12 B]   : OK         01,00,01,01   REPORT, TYPE BIT0
  7 [IOM12 B]   : OK         01,00,01,01   REPORT, TYPE BIT0
  8 [IOM12 B]   : NOT AVAILABLE    07,00,00,00  
  9 [IOM12 B]   : OK         01,00,01,01   REPORT, TYPE BIT0
 10 [IOM12 B]   : OK         01,00,01,01   REPORT, TYPE BIT0

  • IOMを再装着/交換しても問題が残る
  • ドロワーの交換ヘルプなし 

 

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