ディスクのインベントリが一致しない/障害状態-シングルノードでサポート対象外のディスク

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Category:: fas-systems

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環境

FASおよびAFFシステム
ONTAP 9.7
Disk Qualification Package（DQP）ファイルがインストールされていません

問題

cf.disk.inventory.mismatchエラーが複数報告されます。

Source:：svc_queue_thread
 Event：cf.disk.invent.mismatchalt: Status of some of the disks has changed or the node (***) is missing 12 disks (detailed logs have been throttled).
 Description：This message occurs when one of the nodes in a high-availability (HA) pair reports that multiple disks in the disk inventory do not match what the partner node reported. This only occurs when sufficient mismatches have occurred to throttle the specific disk inventory mismatch message. 
 The issue might be due to one of following reasons: (1) One node can see disks that the other node cannot. (2) Ownership of multiple disks has changed. (3) Multiple disks have been failed or unfailed. (4) Multiple disks have been inserted or removed.
 Operation：Rescan the disks on both nodes in the HA pair to determine the latest ownership by using the "storage disk refresh-ownership" command. If the inventory mismatch is not resolved, remove and replace any failed disks. If there are no failed disks, check the cabling for loose connections or a bad cable on the node where the disks are not included in the inventory.

ノードのポート0bのディスクが「Failed - Unsupported」と表示されます。

  00.6 : NETAPP   X343_SSKBE1T8A10 NA02 1713.5GB 520B/sect (WBN3XH01)
   00.7 : NETAPP   X343_SSKBE1T8A10 NA02 1713.5GB 520B/sect (WBN3VKTA)
   SHJSG2030000039.0:                  0.0GB 0B/sect (Failed-Unsupported)
   00.8 : NETAPP   X343_SSKBE1T8A10 NA02 1713.5GB 520B/sect (WBN3YEW0)
   SHJSG2030000039.1:                  0.0GB 0B/sect (Failed-Unsupported)
   00.9 : NETAPP   X343_SSKBE1T8A10 NA02 1713.5GB 520B/sect (WBN3VJL5)
   SHJSG2030000039.2:                  0.0GB 0B/sect (Failed-Unsupported)
   00.10: NETAPP   X343_SSKBE1T8A10 NA02 1713.5GB 520B/sect (WBN3XH40)
   SHJSG2030000039.3:                  0.0GB 0B/sect (Failed-Unsupported)
   00.11: NETAPP   X343_SSKBE1T8A10 NA02 1713.5GB 520B/sect (WBN3XH3A)
   SHJSG2030000039.4:                  0.0GB 0B/sect (Failed-Unsupported)
   00.12: NETAPP   X343_SSKBE1T8A10 NA02 1713.5GB 520B/sect (WBN3YDM0)
   SHJSG2030000039.5:                  0.0GB 0B/sect (Failed-Unsupported)
   00.13: NETAPP   X343_TA15E1T8A10 NA00 1713.5GB 520B/sect (1130A0P1F4UR)
   SHJSG2030000039.6:                  0.0GB 0B/sect (Failed-Unsupported)
   00.14: NETAPP   X343_TA15E1T8A10 NA01 1713.5GB 520B/sect (Z1C0A04JF4VR)　　
   SHJSG2030000039.7:                  0.0GB 0B/sect (Failed-Unsupported)
   00.15: NETAPP   X343_SSKBE1T8A10 NA02 1713.5GB 520B/sect (WBN3VKDK)　
   SHJSG2030000039.8:                  0.0GB 0B/sect (Failed-Unsupported)
   00.16: NETAPP   X343_SSKBE1T8A10 NA02 1713.5GB 520B/sect (WBN3VKMB)
   SHJSG2030000039.9:                  0.0GB 0B/sect (Failed-Unsupported)
   00.17: NETAPP   X343_SSKBE1T8A10 NA02 1713.5GB 520B/sect (WBN3XGP7)
   SHJSG2030000039.10:                  0.0GB 0B/sect (Failed-Unsupported)
   00.18: NETAPP   X343_SSKBE1T8A10 NA04 1713.5GB 520B/sect (WBN6TNQ5)
   SHJSG2030000039.11:                  0.0GB 0B/sect (Failed-Unsupported)
   00.19: NETAPP   X343_SSKBE1T8A10 NA02 1713.5GB 520B/sect (WBN3VK2G)

パートナーノードで同じディスクが正しく認識されて動作している。

00.6 : NETAPP X343_SSKBE1T8A10 NA02 1713.5GB 520B/sect (WBN3XH01) 00.7 : NETAPP X343_SSKBE1T8A10 NA02 1713.5GB 520B/sect (WBN3VKTA) SHJSG2030000039.0: NETAPP X336_TTCRE04TA07 NA03 3807.8GB 520B/sect (60L0A0RTF9XC) 00.8 : NETAPP X343_SSKBE1T8A10 NA02 1713.5GB 520B/sect (WBN3YEW0) SHJSG2030000039.1: NETAPP X336_TTCRE04TA07 NA03 3807.8GB 520B/sect (60L0A0RSF9XC) 00.9 : NETAPP X343_SSKBE1T8A10 NA02 1713.5GB 520B/sect (WBN3VJL5) SHJSG2030000039.2: NETAPP X336_TTCRE04TA07 NA03 3807.8GB 520B/sect (60L0A0T6F9XC) 00.10: NETAPP X343_SSKBE1T8A10 NA02 1713.5GB 520B/sect (WBN3XH40) SHJSG2030000039.3: NETAPP X336_TTCRE04TA07 NA03 3807.8GB 520B/sect (60L0A0SYF9XC) 00.11: NETAPP X343_SSKBE1T8A10 NA02 1713.5GB 520B/sect (WBN3XH3A) SHJSG2030000039.4: NETAPP X336_TTCRE04TA07 NA03 3807.8GB 520B/sect (60M0A0WEF9XC) 00.12: NETAPP X343_SSKBE1T8A10 NA02 1713.5GB 520B/sect (WBN3YDM0) SHJSG2030000039.5: NETAPP X336_TTCRE04TA07 NA03 3807.8GB 520B/sect (60L0A0SEF9XC) 00.13: NETAPP X343_TA15E1T8A10 NA00 1713.5GB 520B/sect (1130A0P1F4UR) SHJSG2030000039.6: NETAPP X336_TTCRE04TA07 NA03 3807.8GB 520B/sect (60L0A0SLF9XC) 00.14: NETAPP X343_TA15E1T8A10 NA01 1713.5GB 520B/sect (Z1C0A04JF4VR) SHJSG2030000039.7: NETAPP X336_TTCRE04TA07 NA03 3807.8GB 520B/sect (60M0A0W7F9XC) 00.15: NETAPP X343_SSKBE1T8A10 NA02 1713.5GB 520B/sect (WBN3VKDK) SHJSG2030000039.8: NETAPP X336_TTCRE04TA07 NA03 3807.8GB 520B/sect (60M0A0W6F9XC) 00.16: NETAPP X343_SSKBE1T8A10 NA02 1713.5GB 520B/sect (WBN3VKMB) SHJSG2030000039.9: NETAPP X336_TTCRE04TA07 NA03 3807.8GB 520B/sect (60M0A0YQF9XC) 00.17: NETAPP X343_SSKBE1T8A10 NA02 1713.5GB 520B/sect (WBN3XGP7) SHJSG2030000039.10: NETAPP X336_TTCRE04TA07 NA03 3807.8GB 520B/sect (60M0A0WFF9XC) 00.18: NETAPP X343_SSKBE1T8A10 NA04 1713.5GB 520B/sect (WBN6TNQ5) SHJSG2030000039.11: NETAPP X336_TTCRE04TA07 NA03 3807.8GB 520B/sect (60M0A0WCF9XC) 00.19: NETAPP X343_SSKBE1T8A10 NA02 1713.5GB 520B/sect (WBN3VK2G)

ブート中にディスクとモジュールの障害が発生することがある

Mar 15 15:44:07 [Node-06:scsi.cmd.pastTimeToLive:error]: Unknown device 5a.33.99: request failed after try #1: cdb 0x12. Mar 15 15:45:25 [Node-06:scsi.cmd.excessiveVictim:error]: device 5a.31.23: excessive victim abort: delta time 99386: retry CDB 0x28:00000008:0008: victim retry count 100: retry count 0: timeout retry count 0: path retry count 0: adapter status 0x5: target status 0x0: sense data SCSI:no sense - (0x0 - 0x0 0x0 ). Mar 15 15:45:46 [Node-06:scsi.cmd.pastTimeToLive:error]: Disk device 5a.31.0: request failed after try #1: cdb 0x28:00000008:0008.

ギブバックの失敗が原因でANDUが一時停止することがあります。