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FAS/AFF コントローラが起動せず、「 Failed to restage (copy flash to nvmem) 」というエラーが表示される

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Visibility:
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Category:
fas-systems<a>NVRAM</a><a>ブート</a><a>の再起動</a>
Specialty:
hw
Last Updated:

環境

  • AFF A220
  • FAS2720、FAS2750
  • AFF A200
  • FAS2620、FAS2650
  • FAS8200
  • ONTAP 9

問題

「boot_ontap」が実行されると、コントローラがリブートして「Loader」プロンプトに戻り 、以下のエラーが表示されます。

Tue Jun  9 08:41:59 2020 [nv2flash.misc.dbg:NOTICE]:  Failed to restore restage key, ret 0x69
Tue Jun  9 08:41:59 2020 [nvram.decryption.key.unavail:FAULT]:Cannot retrieve the keys for NVRAM/NVMEM to decrypt data from the flash device. To prevent NVRAM/NVMEM data loss, halt the system.
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  System is going to shutdown because failed to restage(copy flash to nvmem).

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