メインコンテンツまでスキップ

FAS/AFF コントローラが起動せず、「 Failed to restage (copy flash to nvmem) 」というエラーが表示される

Views:
141
Visibility:
Public
Votes:
0
Category:
fas-systems<a>NVRAM</a><a>ブート</a><a>の再起動</a>
Specialty:
hw
Last Updated:

環境

  • AFF A220
  • FAS2720、FAS2750
  • AFF A200
  • FAS2620、FAS2650
  • FAS8200
  • ONTAP 9

問題

「boot_ontap」が実行されると、コントローラがリブートして「Loader」プロンプトに戻り 、以下のエラーが表示されます。

Tue Jun  9 08:41:59 2020 [nv2flash.misc.dbg:NOTICE]:  Failed to restore restage key, ret 0x69
Tue Jun  9 08:41:59 2020 [nvram.decryption.key.unavail:FAULT]:Cannot retrieve the keys for NVRAM/NVMEM to decrypt data from the flash device. To prevent NVRAM/NVMEM data loss, halt the system.
**********************************************************************
  System is going to shutdown because failed to restage(copy flash to nvmem).

******************************************************************

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.