メインコンテンツまでスキップ

複数のシャーシファンに障害が発生した場合にAFF A400、FAS8300、FAS8700がシャットダウン:2分後にシステムがシャットダウン

Views:
24
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
hw<a>2009270367.</a>
Last Updated:

環境

  • FAS8300
  • FAS8700
  • AFF A400

問題

  • ノードがリブートし、次のアラートが表示されます。

HA Group Notification (MULTIPLE CHASSIS FAN FAILED: System will shut down in 2 minutes) ERROR

  • イベントログには次のエラーが表示されます。

[Node-02: env_mgr: monitor.chassisFan.stop:error]: Chassis fan contains at least one stopped fan: Fan4_1 (failed)
[Node-02: env_mgr: monitor.chassisFan.stop:error]: Chassis fan contains at least one stopped fan: Fan4_2 (failed)
[Node-02: env_mgr: monitor.chassisFanFail.xMinShutdown:EMERGENCY]: Multiple Chassis Fan failure: System will shut down in 2 minutes.
[Node-02: monitor: monitor.globalStatus.critical:EMERGENCY]: Multiple fans has failed: SysFan4 F2, SysFan4 F1. 
[Node-02: env_mgr: callhome.c.fan.fru.fault:error]: Call home for CHASSIS FAN FRU FAILED: Fan4_1
[Node-02: env_mgr: callhome.c.fan.fru.fault:error]: Call home for CHASSIS FAN FRU FAILED: Fan4_2

  • 該当するファンモジュールのセンサーの読み取り値は SP-LATEST-IPMI 、AutoSupportのセクションに表示されません。

Fan1_1       | 70h | ok  | 29.1 | 12600 RPM
Fan2_1       | 71h | ok  | 29.2 | 12600 RPM
Fan3_1       | 72h | ok  | 29.3 | 12600 RPM
Fan4_1      | 73h | ns  | 29.4 | No Reading
Fan1_2       | 74h | ok  | 29.1 | 12600 RPM
Fan2_2       | 75h | ok  | 29.2 | 12600 RPM
Fan3_2       | 76h | ok  | 29.3 | 12600 RPM
Fan4_2      | 77h | ns  | 29.4 | No Reading

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.

 

  • この記事は役に立ちましたか?