1つのノードだけで温度が上昇し、両方の電源装置に障害が発生していることが報告されます

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Category:: aff-series<a>A250</a><a>2009087393</a><a>VPD SEEROM</a><a>for -翻訳</a>

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環境

AFF A250

問題

1つのAFF A250ノードだけで、シャーシの温度が高く、2つの電源装置に障害が発生したことが報告されます例：

::>event log show -event monitor*,chassis* Severity Event --------- ---------------------------------------------- NOTICE monitor.chassisPowerSupply.degraded: Chassis power supply 1 is degraded: PSU1 In Fault is Unreadable NOTICE monitor.chassisPowerSupply.degraded: Chassis power supply 1 is degraded: PSU1 Fan is Unreadable NOTICE monitor.chassisPowerSupply.degraded: Chassis power supply 1 is degraded: PSU1 FB Hot is Unreadable NOTICE monitor.chassisPowerSupply.degraded: Chassis power supply 1 is degraded: PSU1 Hot is Unreadable NOTICE monitor.chassisPowerSupply.degraded: Chassis power supply 1 is degraded: PSU1 Inlet is Unreadable ERROR callhome.chassis.hitemp: Call home for CHASSIS OVER TEMPERATURE EMERGENCY monitor.globalStatus.critical: Power Supply Status Critical: PSU2, PSU1. Chassis temperature is too high.. ERROR monitor.temp.unreadable: The controller temperature (PSU2 FB Hot) is not readable. ERROR monitor.temp.unreadable: The controller temperature (PSU2 Hot) is not readable. ERROR monitor.temp.unreadable: The controller temperature (PSU2 Inlet) is not readable. ERROR monitor.temp.unreadable: The controller temperature (PSU1 FB Hot) is not readable. ERROR monitor.temp.unreadable: The controller temperature (PSU1 Hot) is not readable. ERROR monitor.temp.unreadable: The controller temperature (PSU1 Inlet) is not readable. ERROR callhome.chassis.ps.degraded: Call home for CHASSIS POWER SUPPLY DEGRADED: PS 1 EMERGENCY monitor.globalStatus.critical: Power Supply Status Critical: PSU2, PSU1. ERROR callhome.chassis.power: Call home for CHASSIS POWER DEGRADED: Power Supply Status Critical: PSU2, PSU1. ALERT monitor.chassisPower.degraded: Chassis power is degraded: Power Supply Status Critical: PSU2,PSU1. NOTICE monitor.chassisPowerSupply.degraded: Chassis power supply 2 is degraded: PSU2 Hot is Unreadable NOTICE monitor.chassisPowerSupply.degraded: Chassis power supply 2 is degraded: PSU2 Inlet is Unreadable NOTICE monitor.chassisPowerSupply.degraded: Chassis power supply 1 is degraded: PSU1 Out Fault is Unreadable NOTICE monitor.chassisPowerSupply.degraded: Chassis power supply 1 is degraded: PSU1 Warning is Unreadable NOTICE monitor.chassisPowerSupply.degraded: Chassis power supply 1 is degraded: PSU1 In Fault is Unreadable NOTICE monitor.chassisPowerSupply.degraded: Chassis power supply 1 is degraded: PSU1 Fan is Unreadable NOTICE monitor.chassisPowerSupply.degraded: Chassis power supply 1 is degraded: PSU1 FB Hot is Unreadable NOTICE monitor.chassisPowerSupply.degraded: Chassis power supply 1 is degraded: PSU1 Hot is Unreadable NOTICE monitor.chassisPowerSupply.degraded: Chassis power supply 1 is degraded: PSU1 Inlet is Unreadable

パートナーノードですべてのセンサーに問題はありません：

::> system controller environment show Node FRU Name State ------------------ ------------------------------ ----------- netappv17-01 PSU2 GOOD netappv17-01 PSU1 GOOD netappv17-02 PSU2 unknown netappv17-02 PSU1 unknown

1つの内蔵NSM8Eモジュールレポート：

[dsa_worker3: ses.status.enclWarn:error]: NS224NSM8E (S/N SHJHU0123456789) shelf 0 on channel 0s disk enclosure warning for Enclosure 1: VPD EEPROMs mismatch or unreadable. This element is on the unknown location.

[dsa_worker3: ses.status.ModuleWarn:alert]: NS224NSM8E (S/N SHJHU0123456789) shelf 0 on channel 0s PCI switch warning for PCI Switch 2: non-critical status; Backplane VPD SEEROM corrupt or unreadable. This element is on the rear of the shelf at the bottom, on shelf module (B).

storage show fault の出力に示された順序で指定されており、

Enclosure Status: non-critical

Channel: 0s

Shelf: 0

Shelf Type: NS224NSM8E

Module Type: NSM8E

Enclosure:

Element Status Status Bytes Status Descriptions

1: NONCRITICAL 03,00,00,00

PSM:

Element Status Status Bytes Status Descriptions

1 [NSM8E A] : NONCRITICAL 03,0C,00,00 MIDPLANE VPD FAULT, MASTER

2 [NSM8E B] : NONCRITICAL 03,04,00,00 MIDPLANE VPD FAULT

問題はPSUおよびノードの再設置後も維持されます。
問題は正常に動作しているPSUを使用したままです。
問題は、1つのシャーシスロットに沿ってコントローラを交換します。