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次のメッセージが表示されてSPまたはBMCファームウェアの更新が失敗する(ssl_error_code = 1)

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Category:
fas-systems
Specialty:
hw
Last Updated:

問題

  • 更新が進行せず、最終的に中止される

::> system service-processor image update-progress show
In Percent
Node Progress Start Time Done End Time
---------------- -------- ------------------- ------- -------------------
node-01 yes 4/30/2024 14:33:33 5 -
node-02 no 4/30/2024 10:15:33 0 4/30/2024 10:16:15
2 entries were displayed.

  • system service-processor image showはまだ古いFWを参照している

  • EMSから次のエラーが報告されます。

servprocd: sp.servprocd.upd.error:error]: SP update error: SP firmware update failure has been detected

hm.alert.raised:alert]: Alert Id = SPAutoUpgradeFailedMajorAlert , Alerting Resource = SP Upgrade raised by monitor controller

  •  SP-MGMT-MLOG-TXT.GZ エラー:
ERR: Servprocd::CLI: sp_get_sensor_info_worker : TTX ERROR: 7 (SSL_connect: certificate verify failed (SSL_error_code = 1))
SSL_shutdown: shutdown while in init (SSL_error_code = 1)
Error: SSL_connect: unknown state (SSL_error_code = 1) exception occurred in spcc_sp_get_sensor_info code
  • SP / BMCにSSH接続しようとする問題がある場合もあります。クレデンシャルを入力すると、コマンドプロンプトが表示されません。
  • Service-Processor system health subsystem show 出力が低下しています。

 

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