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SwitchPowerFail_Alert - AutoSupport メッセージ

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metrocluster
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環境

  • ONTAP 9
  • MetroClusterバックエンドスイッチ

イベント サマリ

クラスタスイッチの動作ステータスが「failed」、「is missing」、または「is not operational」の場合、SwitchPowerFail_Alertが送信されます。

検証

AutoSupportメッセージ

HA Group Notification (Health Monitor process cshm: SwitchPowerFail_Alert[Swtich Name/PowerSupply-1]) ALERT

EMSログ
  • event log show -severity *-message-name callhome*

[Node Name: mgwd: callhome.hm.alert.major:alert]: Call home for Health Monitor process cshm SwitchPowerFail_Alert[Switch Name/PowerSupply-1].

  • event log show -severity *-message-name hm.alert.raised*

[netapp-01: cshmd: hm.alert.raised:alert]: Alert Id = SwitchPowerFail_Alert , Alerting Resource = switch name/PowerSupply raised by monitor cluster-switch

Command Line
  • system health alert show -node <node name> -monitor cluster-switch-alert-id SwitchPowerFail_Alert

            Node: Reporting Node Name
          Monitor: cluster-switch
       Class of Alert: SwitchPowerFail_Alert
     Severity of Alert: Major
       Probable Cause: Power_supply_failure
Probable Cause Description: "$(cluster_switch_power.psu-name)" on switch "$(cluster_switch_power.device)" is missing or is not operational.
      Possible Effect: Power supply redundancy on switch "$(cluster_switch_power.device)" might be lost.
     Corrective Actions: 1) Ensure that the power supply units supplying power to the switch are turned on.
               2) Ensure that the power cord is securely connected to the power supply of the switch.

解決策

  1. メンテナンスが進行中であるか、AutoSupportコールホームタイムスタンプ中にスケジュールされているかを確認します。
  2. データセンター内に電源問題があるかどうかを確認します。
  3. Power Distribution Unit(PDU;配電ユニット)から電源が供給されていることを確認します。
  4. 電源装置が正しく取り付けられ、緩んでいないことを確認します。
  5. 可能であれば、影響を受けるPSUを取り付け直します。

不良が確認された場合は、電源装置を交換します。

 

 

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