DS224C の 2 台の電源装置ユニット（ PSU ）には、センサー読み取り値はありませんが、正常に機能しています

環境

• DS224c
• DS212
• ONTAP 9

問題

DS224cの両方のPSUにセンサー読み取り値がありません。エラーステータスがAutoSupportから次のログとして表示されます。

環境：

Channel: 1c
   Shelf: 22
   SES device path: local access: 1c.22.99
   Module type: IOM12; monitoring is active  
   Shelf status: critical condition
   SES Configuration, shelf 22:
    logical identifier=XXXXXXXXXXXXXXX
    vendor identification=NETAPP  
    product identification=DS224-12
    product revision level=0230
   Vendor-specific information:
    Product Serial Number: XXXXXXXXXXXXXXX
   Status reads attempted: 52454055; failed: 0
   Control writes attempted: 0; failed: 0
   Shelf bays with disk devices installed:
    23, 22, 21, 20, 19, 18, 17, 16, 15, 14, 13, 12, 11, 10, 9, 8, 7, 6, 5, 4, 3, 2, 1, 0
    with error: none
   Power Supply installed element list: 1, 2; with error: none
   Power Supply information by element:
    [1] Serial number: XXXXXXXXXXXXXXX  Part number: 114-00148+C0
      Type: 7D
      Firmware version: 0111  Swaps: 0
    [2] Serial number: XXXXXXXXXXXXXXX  Part number: 114-00148+C0
      Type: 7D
      Firmware version: 0111  Swaps: 0
   Voltage Sensor installed element list: 1, 2, 3, 4; with error: none
   Shelf voltages by element:
    [1] <N/A> sensor condition <N/A>
    [2] <N/A> sensor condition <N/A>
    [3] <N/A> sensor condition <N/A>
    [4] <N/A> sensor condition <N/A>
   Current Sensor installed element list: 1, 2, 3, 4; with error: none
   Shelf currents by element:
    [1] 0 mA Normal current range
    [2] 0 mA Normal current range
    [3] 0 mA Normal current range
    [4] 0 mA Normal current range
   Cooling Unit installed element list: 1, 2, 3, 4; with error: 1, 2, 3, 4
   Cooling Units by element:
    [1] 0 RPM
    [2] 0 RPM
    [3] 0 RPM
    [4] 0 RPM
   Temperature Sensor installed element list: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11; with error: none
   Shelf temperatures by element:
    [1] 22 C (71 F) (ambient)  Normal temperature range
    [2] 23 C (73 F)  Normal temperature range
    [3] 23 C (73 F)  Normal temperature range
    [4] 23 C (73 F)  Normal temperature range
    [5] 23 C (73 F)  Normal temperature range
    [6] 23 C (73 F)  Normal temperature range
    [7] 23 C (73 F)  Normal temperature range
    [8] Unavailable
    [9] Unavailable
    [10] 29 C (84 F)  Normal temperature range
    [11] 29 C (84 F)  Normal temperature range
   Temperature thresholds by element:
    [1] High critical: 52 C (125 F); high warning: 47 C (116 F)
      Low critical:  0 C (32 F); low warning:  5 C (41 F)
    [2] High critical: 60 C (140 F); high warning: 55 C (131 F)
      Low critical:  0 C (32 F); low warning:  5 C (41 F)
    [3] High critical: 60 C (140 F); high warning: 55 C (131 F)
      Low critical:  0 C (32 F); low warning:  5 C (41 F)
    [4] High critical: 60 C (140 F); high warning: 55 C (131 F)
      Low critical:  0 C (32 F); low warning:  5 C (41 F)
    [5] High critical: 60 C (140 F); high warning: 55 C (131 F)
      Low critical:  0 C (32 F); low warning:  5 C (41 F)
    [6] High critical: 62 C (143 F); high warning: 57 C (134 F)
      Low critical:  0 C (32 F); low warning:  5 C (41 F)
    [7] High critical: 100 C (212 F); high warning: 90 C (194 F)
      Low critical:  0 C (32 F); low warning:  5 C (41 F)
    [8] High critical: 62 C (143 F); high warning: 57 C (134 F)
      Low critical:  0 C (32 F); low warning:  5 C (41 F)
    [9] High critical: 100 C (212 F); high warning: 90 C (194 F)
      Low critical:  0 C (32 F); low warning:  5 C (41 F)
    [10] High critical: 90 C (194 F); high warning: 85 C (185 F)
      Low critical:  0 C (32 F); low warning:  5 C (41 F)
    [11] High critical: 90 C (194 F); high warning: 85 C (185 F)
      Low critical:  0 C (32 F); low warning:  5 C (41 F)
   ES Electronics installed element list: 1, 2; with error: none
   ES Electronics reporting element: 1
   ES Electronics information by element:
    [1] Serial number: XXXXXXXXXXXXXXX  Part number: 111-02850+C2
      CPLD version: 24  Swaps: 0
    [2] Serial number: XXXXXXXXXXXXXXX  Part number: 111-02850+C2
      CPLD version: 24  Swaps: 0
   Enclosure element list: 1; with error: none;
   Enclosure information:
    [1] WWN: XXXXXXXXXXXXXXX  Shelf ID: 22
      Serial number: XXXXXXXXXXXXXXX  Part number: 116-00514+C0
      Midplane serial number: XXXXXXXXXXXXXXX  Midplane part number: 110-00541+A0

ストレージ障害：

Enclosure Status: critical
Channel: 1c
Shelf: 22
Shelf Type: DS224-12
Product Serial Number: XXXXX1111111111
Module Type: IOM12

Disk Elements:
Element Status          Status Bytes  Status Descriptions
  0 [Bay  0]: NONCRITICAL     03,00,00,00   
  1 [Bay  1]: NONCRITICAL     03,01,00,00   
  2 [Bay  2]: NONCRITICAL     03,02,00,00   
  3 [Bay  3]: NONCRITICAL     03,03,00,00   
  4 [Bay  4]: NONCRITICAL     03,04,00,00   
  5 [Bay  5]: NONCRITICAL     03,05,00,00   
  6 [Bay  6]: NONCRITICAL     03,06,00,00   
  7 [Bay  7]: NONCRITICAL     03,07,00,00   
  8 [Bay  8]: NONCRITICAL     03,08,00,00   
  9 [Bay  9]: NONCRITICAL     03,09,00,00   
 10 [Bay 10]: NONCRITICAL     03,0A,00,00   
 11 [Bay 11]: NONCRITICAL     03,0B,00,00   
 12 [Bay 12]: NONCRITICAL     03,0C,00,00   
 13 [Bay 13]: NONCRITICAL     03,0D,00,00   
 14 [Bay 14]: NONCRITICAL     03,0E,00,00   
 15 [Bay 15]: NONCRITICAL     03,0F,00,00   
 16 [Bay 16]: NONCRITICAL     03,10,00,00   
 17 [Bay 17]: NONCRITICAL     03,11,00,00   
 18 [Bay 18]: NONCRITICAL     03,12,00,00   
 19 [Bay 19]: NONCRITICAL     03,13,00,00   
 20 [Bay 20]: NONCRITICAL     03,14,00,00   
 21 [Bay 21]: NONCRITICAL     03,15,00,00   
 22 [Bay 22]: NONCRITICAL     03,16,00,00   
 23 [Bay 23]: NONCRITICAL     03,17,00,00   

Power Supplies:
Element Status      Status Bytes  Status Descriptions
  1: OK         01,00,00,A0   RQSTED ON
  2: UNKNOWN       06,00,00,A0   RQSTED ON

Fans:
Element Status      Status Bytes  Status Descriptions
  1: CRITICAL      02,00,00,F0   OFF, FAIL
  2: CRITICAL      02,00,00,F0   OFF, FAIL
  3: CRITICAL      02,00,00,F0   OFF, FAIL
  4: CRITICAL      02,00,00,F0   OFF, FAIL

Temperature Sensors:
Element Status      Status Bytes  Status Descriptions
  1: OK         01,00,2A,00   
  2: OK         01,00,2B,00   
  3: OK         01,00,2B,00   
  4: OK         01,00,2B,00   
  5: OK         01,00,2B,00   
  6: OK         01,00,2B,00   
  7: OK         01,00,2B,00   
  8: UNKNOWN       06,00,2E,00   
  9: UNKNOWN       06,00,2E,00   
 10: OK         01,00,31,00   
 11: OK         01,00,31,00   

Enclosure Electronics:
Element Status            Status Bytes  Status Descriptions
  1 [IOM12 A]   : OK         01,00,01,80   REPORT
  2 [IOM12 B]   : OK         01,00,00,80   

OPS Panel:
Element Status      Status Bytes  Status Descriptions
  1: OK         01,00,00,00   

Enclosure:
Element Status      Status Bytes  Status Descriptions
  1: OK         01,00,02,00   FAIL

Voltage Sensors:
Element Status      Status Bytes  Status Descriptions
  1: UNKNOWN       06,00,00,00   
  2: UNKNOWN       06,00,00,00   
  3: UNKNOWN       06,00,00,00   
  4: UNKNOWN       06,00,00,00   

Current Sensors:
Element Status      Status Bytes  Status Descriptions
  1: UNKNOWN       06,00,00,00   
  2: UNKNOWN       06,00,00,00   
  3: UNKNOWN       06,00,00,00   
  4: UNKNOWN       06,00,00,00   

Vendor Unique Element 83-IOM12: (SAS)
Element Status      Status Bytes  Status Descriptions
  1 [IOM12 A]  : CRITICAL      02,08,00,A4  MASTER, RESERVED, RESERVED, RESERVED
  2 [IOM12 B]   : CRITICAL      02,00,00,A4   RESERVED, RESERVED, RESERVED

Vendor Unique Element 85-IOM12: (ACP)
Element Status            Status Bytes  Status Descriptions
  1 [IOM12 A]   : OK         01,18,00,00   NO ACPP, INBACP
  2 [IOM12 B]   : OK         01,18,00,00   NO ACPP, INBACP

Input Power Monitor:
Element Status      Status Bytes  Status Descriptions
  1: UNKNOWN       06,00,00,00   
  2: UNKNOWN       06,00,00,00