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sysconfig -aで、ベースボード管理コントローラのステータスが「unknown」と表示されます

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87
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Category:
ontap-9
Specialty:
hw<a>2009443075</a>
Last Updated:

環境

  • FAS2750
  • FAS2720
  • ONTAP 9
  • Baseboard Management Controller(BMC)

問題

  • BMCのステータスとIPアドレス unknownsysconfig -aについては、を参照してください。

   Service Processor       Status: Online
      Firmware Version:   11.3P1
      Mgmt MAC Address:   XX:XX:XX:XX:XX:XX
      Ethernet Link:    unknown, full duplex, auto-neg complete
      Using DHCP:      no
   IPv4 configuration:
      IP Address:     unknown
      Netmask:       unknown
      Gateway:       unknown
   IPv6 configuration:      Disabled

  • 次のメッセージがEMSログに定期的に表示されます。

[node-02: sp_config_1: spmgmt.driver.timeout:error]: The software driver for the Service Processor (SP) detected a problem: Unable to update SP network information at this time.

  • BMCのリブートで問題 をクリアできません。

::> system service-processor reboot-sp -node node-2

  • SP-MGMT-MLOG-TXT.GZ SPのリブートが実行されると、ログに次のメッセージが記録されていました。

00000017.00059836 0536e043 Wed Jan 18 2023 17:51:40 +09:00 [kern_servprocd:info:4733] 0x808169600: 0: NOTICE: Servprocd::CLI: get_spcs_port : spcs port value in sp_api_service mdb is 50000
00000017.00059837 0536e0a8 Wed Jan 18 2023 17:51:50 +09:00 [kern_servprocd:info:4733] 0x808169600: 0: ERR: Servprocd::CLI: sp_get_sensor_info_worker : TTX ERROR: 7 (SSL_connect: Resource temporarily unavailable)
00000017.00059838 0536e0a8 Wed Jan 18 2023 17:51:50 +09:00 [kern_servprocd:info:4733] Thrift: Wed Jan 18 17:51:50 2023 SSL_shutdown: shutdown while in init
00000017.00059862 0536e0f7 Wed Jan 18 2023 17:51:55 +09:00 [kern_servprocd:info:4733] 0x808169600: 0: INFO: librpcpool: Promoting thread to RT

  • servprocd プロセスを再開しますが、リカバリは行われません。

::> set diag
::*> system node systemshell -node node-02 -command "sudo spmctl -s -h servprocd"
::*> system node systemshell -node node-02 -command "sudo spmctl -e -h servprocd"

 

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