メインコンテンツへスキップ

ONTAP 9へのアップグレード後にシェルフファームウェアが繰り返し更新される。12.1または9.13.1

Views:
647
Visibility:
Public
Votes:
0
Category:
fas-systems
Specialty:
hw
Last Updated:

環境

  • ONTAPへのアップグレード:
    • 9.13.1
    • 9.12.1P4 
  • シェルフファームウェアの自動バックグラウンド更新
    • SFUファームウェア
  • SCSIエンクロージャサービス(SES)

問題

  • ONTAPのアップグレード後、シェルフファームウェアが更新を繰り返し試行しています。EMSで次のイベントが表示されます。

[node-02: dsa_disc: sfu.firmwareDownrev.shelf:error]: Shelf 0a.shelf0 has downrev firmware.
[node-02: dsa_disc: sfu.firmwareDownrev.shelf:error]: Shelf 0a.shelf1 has downrev firmware.
[node-02: dsa_sfu: sfu.firmwareDownrev:error]: Disk shelf firmware needs to be updated on 2 disk shelves.
[node-02: dsa_sfu: sfu.downloadStarted:info]: Update of disk shelf firmware started on 2 shelves.
[node-02: dsa_worker1: sfu.ctrllerElmntsPerShelf:info]: [storage download shelf]: 2 ES controller elements can be updated on 0b.shelf0.
[node-02: dsa_worker1: sfu.ctrllerElmntsPerShelf:info]: [storage download shelf]: 2 ES controller elements can be updated on 0b.shelf1.
[node-02: dsa_worker1: sfu.downloadingController:info]: [storage download shelf]: Downloading IOM12E.0250.SFW on disk shelf controller module A on 0b.shelf0.
[node-02: dsa_worker1: sfu.downloadingController:info]: [storage download shelf]: Downloading IOM12A.0310.SFW on disk shelf controller module A on 0b.shelf1.
[node-02: dsa_sfu: sfu.downloadingController:info]: [storage download shelf]: Downloading IOM12E.0250.SFW on disk shelf controller module B on 0a.shelf0.
[node-02: dsa_sfu: sfu.downloadingController:info]: [storage download shelf]: Downloading IOM12A.0310.SFW on disk shelf controller module B on 0a.shelf1.
[node-02: dsa_sfu: sfu.rebootRequest:info]: Issuing a request to reboot disk shelf 0a.shelf0 module B.
[node-02: dsa_sfu: sfu.rebootRequest:info]: Issuing a request to reboot disk shelf 0a.shelf1 module B.
[node-02: dsa_sfu: sfu.downloadSuccess:info]: [storage download shelf]: Firmware file IOM12A.0310.SFW downloaded on 0a.shelf1.
[node-02: dsa_sfu: sfu.downloadSuccess:info]: [storage download shelf]: Firmware file IOM12E.0250.SFW downloaded on 0a.shelf0.
[node-02: dsa_sfu: sfu.downloadSummary:info]: Shelf firmware updated on 2 shelves.
[node-02: storlog_admin: sla.shelf.message:debug]: params: {'type': 'SEVERITY', 'log': 'Thu Jan 1 00:00:00 1970 ( 0+00:00:00.501); 02000093; U?; HAL; hal; 04; Module Reboot: Startup type 3-Internal software reset'}
[node-02: storlog_admin: sla.shelf.mod.reboot:notice]: Reboot event reported by module A in shelf: 0b.00.99.0, log: (...) 02000093; U?; HAL; hal; 04; Module Reboot: Startup type 3-Internal software reset
[node-02: storlog_admin: sla.shelf.message:debug]: params: {'type': 'SEVERITY', 'log': (...) 02000093; U?; HAL; hal; 04; Module Reboot: Startup type 3-Internal software reset'}
[node-02: storlog_admin: sla.shelf.mod.reboot:notice]: Reboot event reported by module A in shelf: 0b.02.99.2, log: (...) 02000093; U?; HAL; hal; 04; Module Reboot: Startup type 3-Internal software reset
[node-02: storlog_admin: sla.shelf.mod.reboot:notice]: Reboot event reported by module A in shelf: 0b.03.99.3, log: (...) 02000093; U?; HAL; hal; 04; Module Reboot: Startup type 3-Internal software reset
[node-02: dsa_disc: sfu.firmwareDownrev.shelf:error]: Shelf 0a.shelf0 has downrev firmware.
[node-02: dsa_disc: sfu.firmwareDownrev.shelf:error]: Shelf 0a.shelf1 has downrev firmware.

  • EMSではさまざまなses.status アラートも報告

[node-02: dsa_worker5: ses.status.electronicsWarn:error]: DS212-12 shelf 0 on channel 0a environmental monitoring warning for SES electronics 2: not installed. This module is on the rear of the shelf at the top right.
[node-02:dsa_worker2: ses.status.fanWarning:debug]: DS224-12 shelf 0 on channel 0b cooling fan warning for Cooling element 1: not operating; fan is off. This module is on the rear of the shelf on the lower left power supply.
[node-02:dsa_worker2: ses.status.fanWarning:debug]: DS224-12 (S/N SHJGD2210900215) shelf 0 on channel 0b cooling fan warning for Cooling element 2: not operating; fan is off. This module is on the rear of the shelf on the lower left power supply.
[node-02:dsa_worker2: ses.status.fanWarning:debug]: DS224-12 (S/N SHJGD2210900215) shelf 0 on channel 0b cooling fan warning for Cooling element 3: not operating; fan is off. This module is on the rear of the shelf on the lower right power supply.
[node-02:dsa_worker2: ses.status.fanWarning:debug]: DS224-12 (S/N SHJGD2210900215) shelf 0 on channel 0b cooling fan warning for Cooling element 4: not operating; fan is off. This module is on the rear of the shelf on the lower right power supply.
[node-02: dsa_worker4: callhome.shlf.fan.warn:debug]: Call home for SHELF COOLING UNIT FAILED

  • シェルフファームウェアの更新ステータスで、各ノードでrunning/idleと報告されることがあります。

::> storage shelf firmware show-update-status
       Update  In-Progress
Node         Status     Count
------------------ ------- -----------
Node-02       running       4
Node-01      idle       -
2 entries were displayed.

FWリビジョンの比較
  1. storage shelf show 出力は、更新が完了したことを確認し、 ターゲットリビジョンを示します。

::> storage shelf show -module

 Rev '0250'

  1. しかし  sysconfig -aまだ以前のリビジョンを報告しています。

::>run -node <node_name | local> -command sysconfig -a

Shelf 0: DS212-12 Firmware rev. IOM12E A: 0220 IOM12E B: 0220

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.