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VscanサーバはEMSのエラー「Nbladen.vscanNoScannerCon」でランダムに切断されます

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Category:
ontap-9
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nas<a>NAS</a><a>2008400569</a>
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環境

  • ONTAP 9.1
  • Vscan
  • AV コネクタ

問題

  • VscanサーバはすべてのSVMの接続をランダムに切断します
  • EMS.log: Nblade.vscanNoScannerCon 
  • ONTAP AV Connectorのデバッグログで、次の手順を実行します

07/28/20-07:33:25.270Z Issuing zapi network query to 10.1.1.5
07/28/20-07:33:53.005Z Error 13002: HTTP POST - Authorization failed

  • Apache-errorログで認証が拒否されました。

[Tue Jul 28 14:54:57.002138 2020] [dot:error] [pid 48504:tid 34395446528] [client 10.2.1.5:52516] [vserver ID 1] [service ontapi] Authentication denied for user TEST\\User, application ontapi​​

  • SecD.logsecd_rpc_ontap_admin_cifs_auth_basic は、Vscanサーバが認証(ZAPIポーリング)を実行する際にRPCエラーが発生し、次のエラーが報告されます。

00000014.0b810939 28e432cd Tue Jul 28 2020 02:33:19 -05:00 [kern_secd:info:10489] Error: Ontap admin cifs authentication basic procedure failed
00000014.0b81093a 28e432cd Tue Jul 28 2020 02:33:19 -05:00 [kern_secd:info:10489]   [  0 ms] Login attempt by domain user 'test\user' using NTLMv2 style security
00000014.0b81093b 28e432cd Tue Jul 28 2020 02:33:19 -05:00 [kern_secd:info:10489] **[    0] FAILURE: Unable to make a connection (NetLogon:TEST.DOMAIN), result: 6938
00000014.0b81093c 28e432cd Tue Jul 28 2020 02:33:19 -05:00 [kern_secd:info:10489]   [    0] Ontap-admin-login-cifs failed
00000014.0b81093d 28e432cd Tue Jul 28 2020 02:33:19 -05:00 [kern_secd:info:10489] Details:
00000014.0b81093e 28e432cd Tue Jul 28 2020 02:33:19 -05:00 [kern_secd:info:10489] | [000.000.008]  debug:  Worker Thread 34638688000 processing RPC 155:secd_rpc_ontap_admin_cifs_auth_basic with request ID:24978 which sat in the queue for 23 seconds. { in run() at src/server/secd_rpc_server.cpp:2067 }

 

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