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ONTAP からの SMTP AutoSupport が「552 5.3.4 Error: message file too big」で失敗します

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Category:
ontap-9
Specialty:
core
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環境

  • ONTAP 9
  • AutoSupport
  • SMTP

問題

  • ONTAPがSMTP経由でAutosupportを送信できません。
  • EMS-LOG-FILE.GZには以下のエラーが含まれます:

[node1: notifyd: asup.smtp.drop:error]: AutoSupport mail (HA Group Notification from node1 (XXXXXXXX) XXXXX) was not sent. The system will drop the message.

  • notifyd.gzには次のエラーが含まれています:

...
Wed Nov 27 2024 01:54:47 +09:00 [kern_notifyd:info:1754] (category: 1754:4597:deliver) (emittime: 11/27/2024 01:54:44) (message: DATA)
Wed Nov 27 2024 01:54:47 +09:00 [kern_notifyd:info:1754] (category: 1754:4597:deliver) (emittime: 11/27/2024 01:54:44) (message: 354 End data with .)
Wed Nov 27 2024 01:54:47 +09:00 [kern_notifyd:info:1754] (category: 1754:4597:deliver) (emittime: 11/27/2024 01:54:46) (message: 552 5.3.4 Error: message file too big)
Wed Nov 27 2024 01:54:47 +09:00 [kern_notifyd:info:1754] (category: 1754:4597:deliver) (emittime: 11/27/2024 01:54:46) (message: Connection #0 to host aa.bb.cc.dd left intact)
Wed Nov 27 2024 01:54:47 +09:00 [kern_notifyd:info:1754] (category: 1754:4597:deliver) (emittime: 11/27/2024 01:54:46) (message: Failed to transmit smtp asup 4597, curl error: Weird server reply)
Wed Nov 27 2024 01:54:47 +09:00 [kern_notifyd:info:1754] (category: 1754:4597:deliver) (emittime: 11/27/2024 01:54:46) (message: asup_job sent '/mroot/etc/log/autosupport/202411270000.0' mailserver=aa.bb.cc.dd fd=39 t=2557100 status=0)
Wed Nov 27 2024 01:54:47 +09:00 [kern_notifyd:info:1754] (category: 1754:4597:deliver) (emittime: 11/27/2024 01:54:46) (message: Failed to deliver smtp with subject: HA Group Notification from node1 (XXXXXXXX) NOTICE)
Wed Nov 27 2024 01:54:47 +09:00 [kern_notifyd:info:1754] (category: 1754:4597:deliver) (emittime: 11/27/2024 01:54:46) (message: update_counters: MIB: Setting mib status to SMTP FAILURE)

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