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構成中にSnapMirrorからクラウドへのアクセストークンの作成に失敗するエラー

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環境

  • ONTAP 9
  • SnapMirrorからクラウドへ

問題

クラウドへのボリュームバックアップの設定時にエラーメッセージが表示される：

Internal error. Failed to create access token.

ems.logがエラーを報告する
 
Thu Mar 27 2025 10:11:39 +01:00 [kern_mgwd:info:3613] 0x822837b00: 8803f400000071bd: ERR:access_token: [base64url_decode:478] Encoded string contains an invalidcharacter: =

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