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DegradedOnlineシェルフ Port_Alert が報告されました

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Category:
metrocluster
Specialty:
metrocluster<a>2009061507</a>
Last Updated:

環境

  • ONTAP 9
  • MetroCluster IP
  • 外付けSASディスクシェルフ

問題

  • DegradedOnlineShelfPort_Alertが報告される
 
::*> system health alert show
        Node: Node-01
      Alert ID: DegradedOnlineShelfPort_Alert
      Resource: Shelf 1.1
      Severity: Major
   Indication Time: Wed May 31 14:10:49 2023
      Suppress: false
     Acknowledge: false
   Probable Cause: Shelf-to-shelf connection between disk shelves 1.1 3 port and 1.3 1 port have 2 inactive PHYs on IOM A.
   Possible Effect: Inactive PHYs might cause degraded link performance.
 Corrective Actions: 1. Consult the guide applicable to your IOM12 disk shelf to review cabling rules and complete the SAS cabling worksheet for your system.
           2. Verify that disk shelf 1.1 has disabled PHYs by using the "storage shelf show -shelf 1.1 -port" command.
           3. If the disk shelves have multiple paths to the node, reseat disk shelf 1.1 3 port cable on IOM A and disk shelf 1.3 1 port cable on IOM A.
           4. Verify that the physical cable connection is secure and operational, and replace the cable, if necessary.
  •  環境ステータスに高いDWORDカウンタが表示される

Shelf name:    0a.shelf13
Shelf id:      13
Channel:       0a
Module:        A
Term switch:   N/A
Shelf state:   ONLINE
Module state:  OK

Partial Path   Link    Invalid   Running     Loss    Phy       CRC     Phy
Disk    Port   Timeout        Rate     DWord    Disparity   Dword   Reset     Error   Change
Id     State   Value (ms)    (Gb/s)    Count    Count       Count   Problem   Count   Count
--------------------------------------------------------------------------------------------
[HST0] OK             7       12.0        0           0       0        0         0       1
[HST1] OK             7       12.0        0           0       0        0         0       1
[HST2] OK             7       12.0        0           0       0        0         0       1
[HST3] OK             7       12.0        0           0       0        0         0       1
[HST4] EMPTY          7         NA        0           0       0        0         0       0
[HST5] EMPTY          7         NA        0           0       0        0         0       0
[HST6] EMPTY          7         NA        0           0       0        0         0       0
[HST7] EMPTY          7         NA        0           0       0        0         0       0
[HST8] DIS/INVWD      7         NA    45951       45920       0        0         0       4
[HST9] OK             7       12.0        0           0       0        0         0       3

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