メインコンテンツまでスキップ

CallHome が再キューイングされ、計画外のテイクオーバー中にケースの自動生成が遅延します

Views:
7
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
core
Last Updated:

環境

  • AutoSupport
  • ONTAP 9
  • callhomeイベント

問題

  • 計画外のテイクオーバー中は、 CallHome AutoSupport が遅延し、自動生成されたケースはオープンされません
  • 数時間後 callhome.sfo.takeover 、 Active IQ デジタルアドバイザに AutoSupport が表示されます

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.