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Monitor.chassisPowerSupply.degradedエラーが表示され、ノードがブートしていません。

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Category:
fas-systems<a>2009343075</a>
Specialty:
hw
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環境

  • AFF / FAS
  • プロセッサコントローラモジュール(PCM)

問題

  • 障害のあるPSUを交換したあとも、HAの両方のノードで、交換したPSUのエラーが報告されます
  • 次のAutoSupport アラートが毎日表示されます

HA Group Notification (CHASSIS POWER SUPPLY NEED TO BE REPLACED: PS 2) ERROR

  • 以下のEMSアラートは、HAペアの両方のノードで1時間ごとに表示されます
Sat Aug 21 00:27:05 +0530 [Node-01: env_mgr: monitor.chassisPowerSupply.degraded:notice]: Chassis power supply 2 is degraded: PSU2 Power Out is Critical Low (0 W)
Sat Aug 21 00:27:05 +0530 [Node-01: env_mgr: monitor.chassisPowerSupply.degraded:notice]: Chassis power supply 2 is degraded: PSU2 Curr Out is Critical Low (0 mA)
Sat Aug 21 00:27:05 +0530 [Node-01: env_mgr: monitor.chassisPowerSupply.degraded:notice]: Chassis power supply 2 is degraded: PSU2 Volt Out is Critical High (12598 mV)
Sat Aug 21 00:27:05 +0530 [Node-01: env_mgr: monitor.chassisPowerSupply.degraded:notice]: Chassis power supply 2 is degraded: PSU2 Power In is Critical Low (0 W)
  • MULTIFAULT「プラットフォームセンサー」がそれぞれのPSUに表示されます。
  • CriticalFruMultiFaultAlertシステムヘルスアラート出力およびイベントログ内のノードレポート:

[Node-01: mgwd: callhome.hm.alert.critical:alert]: Call home for Health Monitor process cphm: CriticalFruMultiFaultAlert[XXXXXXX].

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