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NVRAMバッテリを交換したあともバッテリが充電されないというエラーで環境が停止します

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ontap-9
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hw<a>2009406006</a>
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問題

  • ノードで環境がシャットダウンされました。

[cluster1-01:callhome.battery.failure:EMERGENCY]: Call home for BATTERY (no charge) CRITICAL.
[cluster1-01:monitor.shutdown.emergency:EMERGENCY]: Emergency shutdown: Environmental Reason Shutdown (Battery not charging)

  • ノードのブート時に次の警告メッセージが表示されます。

WARNING:  The battery is experiencing a critical failure:
- Failed to charge the battery
Without a working battery, the system cannot retain data
during a power outage, which can result in data loss.
Power down the system and verify that the battery is
properly installed.
To ignore this failure and boot the system in a mode
where data loss might occur, press 'c' followed by 'Enter'

 
CAUTION: Using this appliance without NVRAM
battery backup coupled with a power
failure condition CAN CAUSE DATA LOSS.
Are you sure you want to continue (y or n)?

  • SP / BMCファームウェアが最新のファームウェアに更新されている。
  • NVRAMバッテリの交換で問題が解決しない。

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