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新しい BIOS ファームウェアを mSATA 読み取りエラーでロードできなかったため、 ONTAP アップグレードが一時停止しました

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Category:
fas-systems
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hw
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環境

  • ONTAP 9
  • すべての FAS / AFF モデル

問題

  • EMS で ONTAP アップグレードが次のように一時停止されています:

[node01-01: notifyd: callhome.andu.pausederr:alert]: params: {'epoch': '#######-####-####-####-############', 'subject': 'AUTOMATED NDU PAUSED'}

  • 表示される SP ログ:アップグレード中に、新しい BIOS ファームウェアがブートデバイスからの Update に失敗し、システムが Loader プロンプトに表示されました。

system log

Warning: Automatic firmware update will start in 5 seconds.
To abort, press Ctrl-C during this period.

!!!DO NOT POWER OFF SYSTEM!!!
Firmware is being updated.

mSATA Read Error: PciRoot(0x0)/Pci(0x1F,0x2)/Sata(0x0,0x0,0x0)
Failed to load flash image: Error
Automatic firmware update skipped (update_flash command failed).

events all

Record 76: Thu Feb 25 03:07:21.000000 2021 [SysFW.warning]: Error[0x7] loading [/ENV/ENV], loaded ENV from [/ENV_BAK/ENV]
Record 77: Thu Feb 25 03:07:31.000000 2021 [SysFW.critical]: mSATA Read Error: PciRoot(0x0)/Pci(0x1F,0x2)/Sata(0x0,0x0,0x0)
Record 78: Thu Feb 25 03:07:28.822166 2021 [Trap Event.critical]: hwassist post_error (26)
Record 79: Thu Feb 25 03:07:28.880674 2021 [Trap Event.critical]: SNMP post_error (26)
Record 80: Thu Feb 25 03:07:33.000000 2021 [SysFW.notice]: Failed to update flash: Failed to load flash image.
Record 81: Thu Feb 25 03:08:16.944258 2021 [ASUP.notice]: First notification email | (SYSTEM_BOOT_FAILED (POST failed)) CRITICAL | Sent

 

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