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Rancher RKE2環境のS3ストレージへのACCバックアップは20%で停止します

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27
Visibility:
Public
Votes:
4
Category:
astra<a>2009409525</a>
Specialty:
snapx
Last Updated:

環境

  • Astra Control Center 22.11.0
  • Rancher RKE2 with CIS-1.6 Config in Rancher
  • Kubernetes(最大1.24.x

問題

Rancher KubernetesクラスタでTridentが提供するPVCを使用しているアプリケーションを検出したあと、ACCでバックアップを実行しようとすると、Snapshotフェーズには100%が渡されますが、S3バックアップの20%で停止します。
clipboard_ead8a860cda77e59c9c5885bb48e4e952.png
 
バックアップが完全に失敗したら astra/netapp-acc/nautilus-<UID>/nautilus-<UID>.log 、Astraサポートバンドルのログからにアクセスします
(トレースを分割するために、通常は行の間に表示される\n\tは改行に置き換えられています):
Operation thread exiting: timed out waiting for job response
"application":"astra"
"component":"nautilus"
"stacktrace":"github.com/netapp-polaris/polaris/nautilus/operations.exitmsg
/src/operations/operations.go:2733\ngithub.com/netapp-polaris/polaris/nautilus/operations.(*backupPVsTask).Apply
/src/operations/backup.go:2713\ngithub.com/netapp-polaris/polaris/nautilus/tasks.(*CompositeTask).Apply
/src/tasks/tasks.go:102\ngithub.com/netapp-polaris/polaris/nautilus/operations.(*Backup).doResticBackup.func1
/src/operations/backup.go:1777\ngithub.com/netapp-polaris/polaris/nautilus/operations.(*Backup).doResticBackup
/src/operations/backup.go:1778\ngithub.com/netapp-polaris/polaris/nautilus/operations.(*Backup).doBackup
/src/operations/backup.go:1673\ngithub.com/netapp-polaris/polaris/nautilus/operations.(*Backup).Apply
/src/operations/backup.go:212\ngithub.com/netapp-polaris/polaris/nautilus/core.(*NautilusCore).backupCreateSync
/src/core/backup.go:202\ngithub.com/netapp-polaris/polaris/nautilus/core.(*compositeOperationTask).Apply
/src/core/operation_task.go:369\ngithub.com/netapp-polaris/polaris/nautilus/core.delayedTaskRestart
/src/core/operation_task.go:681

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