メインコンテンツまでスキップ

Cloud Secure アプリケーションを、エージェント VM の Zscaler プロキシの背後にセットアップできません

Views:
3
Visibility:
Public
Votes:
0
Category:
cloud-insights
Specialty:
cloud
Last Updated:

環境

Cloud Secure ( CS )

問題

CS Agent サーバが Zscaler プロキシの背後にあり、エージェントのインストールに失敗しています。
 
Cloud Secure ログのエラーは次の/opt/netapp/cloudsecure/agent/logs/agent.logとおりです。
 
2021-08-30T04:40:31,265 [ERROR] [prod] [tenant_id] [agent_id] [agent-ActorSystemImpl] - Failed to configure agent. Reason: Certificate request failed, reason: Sign Agent certificate request failed. Http request POST:/rest/v1/agents/cert failed with error PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
 
agent.log 同じ問題ので別のエラーが表示されました。
 
 2021-10-19T06:29:35,501 [ERROR] [prod] [tenant_id] [agent_id] [agent-LogStreamingActor] - Failed to stream[retry] 128 log messages to https://server_name.cloudinsights.netapp.com:443/rest/v1/log-receiver/logs with error: Certificate chaining error 
 
CUSTOMER EXCLUSIVE CONTENT

Registered NetApp customers get unlimited access to our dynamic Knowledge Base.

New authoritative content is published and updated each day by our team of experts.

Current Customer or Partner?

Sign In for unlimited access

New to NetApp?

Learn more about our award-winning Support