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Cloud Volumes ONTAP BYOL ライセンスが Cloud Manager で更新されず、「 License not found in the cot manifest 」というエラーメッセージが表示される

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環境

  • Cloud Manager
  • Cloud Volume ONTAP ( CVO ) 9.7.x
  • Microsoft Azure
  • ノードベースのライセンス
  • BYOL です

問題

  • CVO のクラスタシェルで次 Expiration のコマンドを実行すると、同じライセンス / シリアル番号が期限切れでない日付に関連付けられていても、フィールドには期限切れの日付が表示されます。 
 ::> system license show -package Cloud -type subscr Serial Number: 903xxxxxxxxxxxxxx Owner: cloudha-01 Package Type Description Expiration ----------------- -------- --------------------- ------------------- Cloud subscr Cloud ONTAP License 5/31/2021 23:59:59 Serial Number: 903xxxxxxxxxxxxxx Owner: cloudha-02 Package Type Description Expiration ----------------- -------- --------------------- ------------------- Cloud subscr Cloud ONTAP License 5/31/2021 23:59:59 
  • Cloud Manager 内で同じ CVO の作業環境を入力し、 その後ボリュームタブを選択すると、赤いバナーが表示されて次のメッセージが表示されます。

An error occurred while retrieving volumes for working environment <cvo-name>: InvalidMetadataException. Could not determine configuration for vsa <cvo-name>, region <region>. License not found in the cot manifest. 

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