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カスタム DNS を使用したクラウド環境での CVO の作成、削除、管理の問題

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cloud-manager
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環境

  • NetApp Cloud Manager (コネクタ)
  • NetApp Cloud Volumes ONTAP ( CVO 、 WorkingEnvironment )
  • Microsoft Azure
  • Amazon Web Services ( AWS )
  • Google Cloud ( GCP )
  • Domain Name System(DNS)

問題

次のような現象が考えられます

  • タイムラインが 最新のイベントで更新されていません
  • 作業環境の検出 / 作成 / 削除が次のようなあいまいなエラーで失敗する

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clipboard_e8c329955eb8ce548cba193035412f7ee.png

  • /opt/application/netapp/cloudmanager/docker_occm/data/log/server.logファイルには次のエラーが含まれている可能性があります。

(cognito-akka.actor.default-dispatcher-7798) [ClientThrottleInvocationHandler:85] Amazon service is unavailable - DNS resolution error. retrying (20 left)
(config-akka.actor.default-dispatcher-215) [SprayClientUtils$:93] Failed communicating with cognito service, path create_credentials: POST request to /create_credentials?force_creation=false&use_new_cognito=false timed out

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