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CommVault Simpana が aux コピーを実行すると、 OnCommand Unified Manager (クラスタモード)のバックアップジョブが失敗する

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oncommand-unified-manager<a>1005611</a>
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環境

  • CommVault Simpana / IntelliSnapです
  • NetApp SnapProtect
  • OnCommand Unified Manager(UM)6.x / 7.x

問題

NetApp Unified Managerのジョブis currently locked by another serviceが整合性のあるメッセージで失敗します。

e.g., DEBUG [cvbackup] [http-443-14] [resource-lookup] [c.n.autozapi.server.ApiDispatcher] Error while handling API request ResourceLookupRequest: No resource 'snapshotnamehere' of type 'snapshot' was found in volume 'vservername:/volnamehere'.

com.netapp.dfm.app.common.exception.APIException: No resource 'snapshotnamehere' of type 'snapshot' was found in volume 'vservername:/volnamehere'.

または

ERROR [cvbackup] [job-157] [conform(storageService=servicename)|Storage service member lock request.] [com.netapp.dfm.job.JobEngine] Error executing job jobname:morejobname:extramorejobname:endjobname task jobname:morejobname:extramorejobname:endjobname
Storage service member 'vservername:/volnamehere' of storage service 'servicename' is currently locked by another operation ([jobname:morejobname:extramorejobname:endjobnameAB]).
java.lang.RuntimeException: Storage service member 'vservername:/volnamehere' of storage service 'servicename' is currently locked by another operation ([jobname:morejobname:extramorejobname:endjobnameAB]).

 

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