メインコンテンツまでスキップ

NDMP Veeam DMA は正常に接続されますが、 NdmpGetFileSystemInfo 要求がタイムアウトします

Views:
3
Visibility:
Public
Votes:
0
Category:
ndmp
Specialty:
dp
Last Updated:

環境

  • ONTAP 9
  • Veeam のバックアップとレプリケーション
  • Network Data Management Protocol NDMP
  • 最大伝送ユニット( MTU ) 9000

問題

  • Veeam は ONTAP 9 クラスタとの接続と認証に成功しますが、 NDMP 接続はでエラーが表示されずにタイムアウトになります ONTAP 9 クラスタ
  • Veeam エラー:

Error [cluster1-NDMP] Failed to rescan NDMP server Error: Failed to call RPC function 'NdmpGetFileSystemInfo': Timed out to process command: 'Get file system information 'NDMP error:NDMP_TIMEOUT_ERR.

  • NDMP ログで、 FS 情報が送信されたことを確認します。

Fri May 21 2021 14:47:12 +02:00 [kern_ndmpd:info:5151] [53607] DEBUG: DMA<<S V4 sequence=7 (0x7)

Fri May 21 2021 14:47:12 +02:00 [kern_ndmpd:info:5151] [53607] DEBUG: Time_stamp=0x60a7abd0 (May 21 14:47:12 2021)

Fri May 21 2021 14:47:12 +02:00 [kern_ndmpd:info:5151] [53607] DEBUG: message type=1 (NDMP4_MESSAGE_REPLY)

Fri May 21 2021 14:47:12 +02:00 [kern_ndmpd:info:5151] [53607] DEBUG: message_code=0x105 (NDMP4_CONFIG_GET_FS_INFO)

Fri May 21 2021 14:47:12 +02:00 [kern_ndmpd:info:5151] [53607] DEBUG: reply_sequence=5 (0x5)

Fri May 21 2021 14:47:12 +02:00 [kern_ndmpd:info:5151] [53607] DEBUG: error_code=0 (NDMP4_NO_ERR)

Fri May 21 2021 14:47:12 +02:00 [kern_ndmpd:info:5151] [53607] DEBUG: fs_info_len=13 (0xd)

Fri May 21 2021 14:47:12 +02:00 [kern_ndmpd:info:5151] [53607] DEBUG: fs_info[0] unsupported=0x0 ()

Fri May 21 2021 14:47:12 +02:00 [kern_ndmpd:info:5151] [53607] DEBUG: fs_info[0] fs_type='WAFL' fs_logical='/SVM1/VOL1' fs_physical=''

Fri May 21 2021 14:47:12 +02:00 [kern_ndmpd:info:5151] [53607] DEBUG: fs_info[0] total_size=107374182400 (0x1900000000) used_size=100000 (0xf422db000) avail_size=100000 (0x9bdd25000) total_inodes=100000 (0x2f7fff) used_inodes=144 (0x90) fs_status='online'

Fri May 21 2021 14:47:12 +02:00 [kern_ndmpd:info:5151] [53607] DEBUG: fs_info[0] fs_env_len=3 (0x3)

Fri May 21 2021 14:47:12 +02:00 [kern_ndmpd:info:5151] [53607] DEBUG: fs_info[0] fs_env[0] name='LOCAL' value='Y'

Fri May 21 2021 14:47:12 +02:00 [kern_ndmpd:info:5151] [53607] DEBUG: fs_info[0] fs_env[1] name='TYPE' value='WAFL'

Fri May 21 2021 14:47:12 +02:00 [kern_ndmpd:info:5151] [53607] DEBUG: fs_info[0] fs_env[2] name='VSERVER_ROOT' value='N'

Fri May 21 2021 14:47:12 +02:00 [kern_ndmpd:info:5151] [53607] DEBUG: fs_info[1] unsupported=0x0 ()

Fri May 21 2021 14:47:12 +02:00 [kern_ndmpd:info:5151] [53607] DEBUG: fs_info[1] fs_type='WAFL' fs_logical='/SVM1/VOL2' fs_physical=''

Fri May 21 2021 14:47:12 +02:00 [kern_ndmpd:info:5151] [53607] DEBUG: fs_info[1] total_size=132607115264 (0x1ee0000000) used_size=100000 (0x19dc221000) avail_size=100000 (0x503ddf000) total_inodes=100000 (0x1e66658) used_inodes=471693 (0x7328d) fs_status='online'

Fri May 21 2021 14:47:12 +02:00 [kern_ndmpd:info:5151] [53607] DEBUG: fs_info[1] fs_env_len=3 (0x3)

Fri May 21 2021 14:47:12 +02:00 [kern_ndmpd:info:5151] [53607] DEBUG: fs_info[1] fs_env[0] name='LOCAL' value='Y'

Fri May 21 2021 14:47:12 +02:00 [kern_ndmpd:info:5151] [53607] DEBUG: fs_info[1] fs_env[1] name='TYPE' value='WAFL'

Fri May 21 2021 14:47:12 +02:00 [kern_ndmpd:info:5151] [53607] DEBUG: fs_info[1] fs_env[2] name='VSERVER_ROOT' value='N'

Fri May 21 2021 14:47:12 +02:00 [kern_ndmpd:info:5151] [53607] DEBUG: fs_info[2] unsupported=0x0 ()

  • Packet Traces を使用すると、クラスタが FS_info をに送信したことがわかります DMA を実行しますが、このパケットはセッション終了前に確認されません

NDMPFSINFO.jpg

  • 最終的には、 DMA の [PSH, ACK] を観察しました DMA がまだ ACK 番号であることを確認した FS_Info パケットの前から 357

 

CUSTOMER EXCLUSIVE CONTENT

Registered NetApp customers get unlimited access to our dynamic Knowledge Base.

New authoritative content is published and updated each day by our team of experts.

Current Customer or Partner?

Sign In for unlimited access

New to NetApp?

Learn more about our award-winning Support