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SnapCenter のリストア / クローン / 検証は 3 時間後にタイムアウトします

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Category:
snapcenter
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snapx
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環境

  • SnapCenter Server
  • SQL 用 SnapCenter プラグイン
  • SnapCenter Plug-In for Exchange の略
  • Oracle 用 SnapCenter プラグイン
  • SnapCenter Plug-in for SAP HANA

問題

  • リストアが 3 時間後に失敗してエラー CloneActivity failed. Plugin:SqlManagementService, API: CreateClone. Response:
    が発生します。注: エラーメッセージの「プラグイン」の値は SnapCenter プラグインごとに異なります 
  • SMCore ログのエラーを参照 <installation_path>\Program Files\NetApp\SnapCenter\SMCore\log\SMCore_<id>.log

    ERROR SMCore_32972 PID=[5504] TID=[58] WebException Encountered, Response null
    ERROR SMCore_32972 PID=[5504] TID=[58] Exception in method: InvokeXML.
    System.Net.WebException: The operation has timed out
    ERROR SMCore_32972 PID=[5504] TID=[58] CloneActivity failed The operation has timed out

 

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