Snap Manager for SQL のバックアップが失敗し、エラー「回復不能な I/O エラーが発生しました

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Category:: snapmanager-for-microsoft-sql-server

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に適用されます

SnapDrive 7.x
SQL 7.x 用の Snap Manager
VSC 4.x および 6.x
SQL データベースでを使用する VMDK ディスクです

問題

タイムアウト値が 12 分にハードコードされているため、 Snap Manager for SQL の Snapshot の作成が失敗します。

Error Code: 0xc004084f Snapshot creation the specified LUN timed out.[04:03:14.887] [SQLSERVER1] Begin to create snapshot... [04:03:36.380] [SQLSERVER1] SnapDrive is ready to create snapshot. [04:03:36.408] [SQLSERVER1] Create Snapshot Now [SQLSERVER : ReportServerTempDB]... [04:03:36.408] [SQLSERVER1] Create Snapshot Now [SQLSERVER : ReportServer]... [04:03:36.412] [SQLSERVER1] Create Snapshot Now [SQLSERVER : database1]... [04:03:36.412] [SQLSERVER1] All VDI backup threads completed snapshot preparation and databases IO are frozen for snapshot. [04:03:36.412] [SQLSERVER1] SnapManager are ready to create snapshot... [04:15:36.439] [SQLSERVER1] Wait for snapshot completion timeout [04:15:36.709] [SQLSERVER1] Wait for snapshot completion timeout [04:15:36.709] [SQLSERVER1] Wait for snapshot completion timeout [04:15:36.713] [SQLSERVER1] Error encountered when executing sql command: [04:15:36.713] [SQLSERVER1] Msg 3271, SevLevel 16, State 1, SQLState 42000 [04:15:36.713] [SQLSERVER1] [Microsoft][ODBC SQL Server Driver][SQL Server]A nonrecoverable I/O error occurred on file "NTAPDEV__SQLSERVER_database1:" 995(The I/O operation has been aborted because of either a thread exit or an application request.). [04:15:36.713] [SQLSERVER1] Msg 3013, SevLevel 16, State 1, SQLState 42000 [04:15:36.714] [SQLSERVER1] [Microsoft][ODBC SQL Server Driver][SQL Server]BACKUP DATABASE is terminating abnormally. [04:15:36.714] [SQLSERVER1] Error encountered when executing sql command: [04:15:36.714] [SQLSERVER1] Msg 3271, SevLevel 16, State 1, SQLState 42000 [04:15:36.714] [SQLSERVER1] [Microsoft][ODBC SQL Server Driver][SQL Server]A nonrecoverable I/O error occurred on file "NTAPDEV__SQLSERVER_ReportServer:" 995(The I/O operation has been aborted because of either a thread exit or an application request.). [04:15:36.714] [SQLSERVER1] Msg 3013, SevLevel 16, State 1, SQLState 42000 [04:15:36.717] [SQLSERVER1] Error Code: 0xc004084f Snapshot creation the specified LUN timed out.