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定期的な BMC のリセットにより、イベントのハードウェア障害が発生することがあります ログ

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Category:
element-software
Specialty:
solidfire
Last Updated:

環境

NetApp SolidFire

問題

BMC プロセスに問題が発生しないように、 BMC が定期的にリセットされるのは正常な動作です。

通常は、というメッセージしか表示されませんBeginning BMC cold reset and setting new reset date

ファン RPM や PSU などを参照するハードウェア障害が発生することがあります。

イベントは純粋に表面的なものであり、アクションは必要ありません。BMC コールドリセット後、イベントログにハードウェア障害が表示される。イベントは 60 秒以内にクリアされます。

例:

Event ID  Event Time                Type                       Message                                                       Service ID   Node ID   Drive ID    Details
xxxxx     2019-10-02 20:57:56  platformHardwareEvent  Beginning BMC cold reset and setting new reset date                  11        -        { "bmcResetDurationMinutes": 20160, "bmcResetDate": "2019-10-17T04:36:51" }
xxxxx     2019-10-02 20:57:09  platformHardwareEvent  Hardware fault detected                                                      11         -      "Hardware fault ID 2431 text=Fan1A RPM is failed or missing."
xxxxx     2019-10-02 20:57:09  platformHardwareEvent  Hardware fault detected                                                      11         -      "Hardware fault ID 2432 text=Fan1B RPM is failed or missing."
xxxxx     2019-10-02 20:57:09  platformHardwareEvent  Hardware fault detected                                                      11         -      "Hardware fault ID 2433 text=Fan2A RPM is failed or missing."
xxxxx     2019-10-02 20:57:09  platformHardwareEvent  Hardware fault detected                                                      11         -      "Hardware fault ID 2434 text=Fan2B RPM is failed or missing."
.........
xxxxx     2019-10-02 20:57:44  platformHardwareEvent  Hardware fault resolved                                                      11        -       "Hardware fault ID 2431"
xxxxx     2019-10-02 20:57:44  platformHardwareEvent  Hardware fault resolved                                                      11        -       "Hardware fault ID 2432"
xxxxx     2019-10-02 20:57:44  platformHardwareEvent  Hardware fault resolved                                                      11        -       "Hardware fault ID 2433"
xxxxx     2019-10-02 20:57:44  platformHardwareEvent  Hardware fault resolved                                                      11        -       "Hardware fault ID 2434"

Event ID   Event Time   Type   Message   Service ID   Node ID   Drive ID   Details
xxxxx   2020-10-16 11:51:10 platformHardwareEvent Beginning BMC cold reset and setting new reset date 4    3 - { "bmcResetDurationMinutes": 20160, "bmcResetDate": "2020-10-30T02:51:10" }

xxxxx   2020-10-16 11:52:31   platformHardwareEvent   Hardware event      3      "Power supply PS2 is not present."
xxxxx   2020-10-16 11:52:30   platformHardwareEvent   Hardware event      3      "Power supply PS1 is not present."

xxxxx   2020-10-16 11:53:36   platformHardwareEvent   Hardware event      3      "Power supply PS2 now present."
xxxxx   2020-10-16 11:53:36   platformHardwareEvent   Hardware event      3      "Power supply PS1 now present."

 

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