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ASUP の送信に失敗しました - プロキシから HTTP コード 404 を受信しました 接続後

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Visibility:
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Category:
ontap-9
Specialty:
core
Last Updated:

環境

  • ONTAP 9
  • AutoSupport ( ASUP )の配信

問題

  • ONTAP のアップグレード後に ASUP の送信に失敗しました
  • AutoSupport 構成ではプロキシを使用します

::> autosupport history show -instance
               Node: cluster01-n01
   AutoSupport Sequence Number: 1268
Destination for This AutoSupport: http
          Trigger Event: callhome.management.log
       Time of Last Update: 11/16/2020 02:37:01
        Status of Delivery: transmission-failed
        Delivery Attempts: 15
       AutoSupport Subject: MANAGEMENT_LOG
           Delivery URI: proxy.domail.com:8080(support.netapp.com/put/AsupPut)
            Last Error:
Received HTTP code 404 from proxy after CONNECT
        Time of Generation: 11/16/2020 00:28:09
              (...)

  • プロキシへの接続は動作しますが error 404 not found、 support.netapp.com:443 にアクセスしようとするとサーバから受信されます
Fri Dec 11 2020 17:20:59 +01:00 [kern_notifyd:info:73500] (category: 73500:3889:deliver) (emittime: 12/11/2020 17:20:58) (message: Connected to proxy.domain.com (x.x.x.x) port 8080 (#0))
Fri Dec 11 2020 17:20:59 +01:00 [kern_notifyd:info:73500] (category: 73500:3889:deliver) (emittime: 12/11/2020 17:20:58) (message: CONNECT support.netapp.com:443 HTTP/1.1
Fri Dec 11 2020 17:20:59 +01:00 [kern_notifyd:info:73500] Host: support.netapp.com:443
Fri Dec 11 2020 17:20:59 +01:00 [kern_notifyd:info:73500] User-Agent: filer/NetApp/9.7P6
Fri Dec 11 2020 17:20:59 +01:00 [kern_notifyd:info:73500] Proxy-Connection: Keep-Alive)
Fri Dec 11 2020 17:20:59 +01:00 [kern_notifyd:info:73500] (category: 73500:3889:deliver) (emittime: 12/11/2020 17:20:58) (message: HTTP/1.1 404 Not Found)
Fri Dec 11 2020 17:20:59 +01:00 [kern_notifyd:info:73500] (category: 73500:3889:deliver) (emittime: 12/11/2020 17:20:58) (message: Server: proxy.domain.com)
 
  • SMTP 接続が失敗し、 554 5.7.1 リレーアクセスが拒否されます
Fri Dec 11 2020 17:20:59 +01:00 [kern_notifyd:info:73500] (category: 73500:3889:deliver) (emittime: 12/11/2020 17:20:56) (message: 554 5.7.1 <mail@domain.com>: Relay access denied)
Fri Dec 11 2020 17:20:59 +01:00 [kern_notifyd:info:73500] (category: 73500:3889:deliver) (emittime: 12/11/2020 17:20:56) (message: RCPT failed: 554)

 

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