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VscanはMcAfee Endpoint Security Storage Protection 2.1に接続できません

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ontap-9
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nas<a>翻訳:2009047529</a><a />
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環境

  • ONTAP 9.
  • Vscan
  • McAfee Endpoint Protection for Storage 2.1
  • McAfee Endpoint Protection for Storage 2.2の略

問題

  • McAfee VirusScan for Storage 1.3からMcAfee Endpoint Protection for Storage 2.1にウイルス対策ソフトウェアをアップグレードすると、Vscanエンジンで要求を処理できなくなります。
  • AV ONTAP コネクタコンソールからのポーリングを試行すると、ADでVscan権限アカウントがロックされます。
  • AVコネクタのログには、次のような情報が記録されている場合があります。
    • 01/01/22 Error 999999999 from VS_ScanRequest reqid 375
    • 01/01/22 VS_ScanCompletion: request id 375 of path \?\UNC\xxx_xxx.xxx.xxx.xxx\ontap_admin$\volA\New folder\a.txt completed with status[999999999, VSENGINE_BUSY_TRY_AGAIN_LATER], str ''
  • vscanイベントには次のメッセージが表示されることがあります。
    • xxx xxx xxx.xxx.xxx.xxx 5/17/2022 05:25:27 scanner-busy \vol_share1\share-test\ xxx.xlsm trendmicro xxxxxx  xxx.xxx.xxx.xxx
    • xxx xxx xxx.xxx.xxx.xxx 5/17/2022 02:49:23 scan-timedout \vol_share1\share-test\ xxx.xlsm trendmicro xxxxxx  xxx.xxx.xxx.xxx

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