メインコンテンツまでスキップ

ONTAP Select を本番環境用ライセンスに変換する際に「 Failed to 」というメッセージが表示されます ONTAP からクラスタ ID を取得します " エラー

Views:
15
Visibility:
Public
Votes:
0
Category:
ontap-select
Specialty:
core
Last Updated:

に適用されます

  • ONTAP Select
  • 評価用ライセンス

問題

Deploy を使用して ONTAP Select インスタンスを評価ライセンスから本番ライセンスに変換しようとすると、 Failed to retrieve cluster identity from ONTAP エラーが発生して失敗します。
 
Deploy sdotadmin_server ログには次のメッセージが表示されます。

2021-02-22 13:22:22,950| INFO| 1415|10553|logger.py|132|event.py|133:__init__| <Event(id=346, request_id='10553', time='2021-02-22 13:22:22.939169', evtype='ONTAPInformationRefreshFailed', category='cluster', level='Error', detail='ONTAPGetClusterIdentityFailed: Failed to retrieve cluster identity from ONTAP. Reason: ZAPI unexpected exception. Operation: invoke. Func: <bound method NaServer.invoke of <common.NetApp.NaServer.NaServer object at 0x7fd6e05b9ba8>>. Exception: <ValueError("Invalid header value b'Basic YWRtaW46WHN3WChBbiNUdjRpQVhMU0hBIUxxU3lBIXRMTVNsNUMobkZASXdrZEVpT0B1TW84RlIh\
bkI='",)> Invalid header value b'Basic YWRtaW46WHN3WChBbiNUdjRpQVhMU0hBIUxxU3lBIXRMTVNsNUMobkZASXdrZEVpT0B1TW84RlIh
bkI='.')>

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.