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E シリーズの電源装置で障害が発生しました - 電源が入力されていません

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13
Visibility:
Public
Votes:
0
Category:
e-series-systems
Specialty:
esg
Last Updated:

環境

  • E2600
  • E2700
  • E2800
  • E5400
  • E5500
  • E5600
  • E5700

問題

  • Recovery Guru から次のエラーが報告されました。

例:

Failure Entry 1: SUPPORT_CRU_NOINPUT-Recovery Failure Type Code: 97
Storage array: E2812
Component reporting problem: Power supply canister (Right)
Status: No power input
Location: Controller/Drive shelf 99
Component requiring service: Power supply canister (Right)
Service action (removal) allowed: Yes
Service action LED on component: No
Subcomponent affected: Power supply (99)

  • メジャーイベントログ( MEL )はイベントを報告280D283Bするか、次のいずれかを報告します。

例:

Date/Time: 12/3/20, 12:34:56
Sequence number: 12345
Event type: 280B
Event category: Internal
Priority: Critical
Description: Controller tray component failed
Sense Key/ASC/ASCQ: No Additional Sense Information. The controller has no
    sense data available for the requesting host and addressed logical unit
    combination.(0/00/00)
Component type: Power Supply
Component location: Tray 99 - Power-fan canister 2 - Slot 1
Logged by: Controller in slot A
Line number that has changed state:2
Tray location (in Hex):63
Slot:2

 

Date/Time: 12/3/20, 12:34:56
Sequence number: 12345
Event type: 283B
Event category: Internal
Priority: Critical
Event needs attention: true
Event send alert: true
Event visibility: true
Description: Power supply failed
Event specific codes: 0/0/0
Component type: Power Supply
Component location: Shelf 99, Power-fan canister 2, Bay 1
Logged by: Controller in bay A

  • ストレージアレイプロファイルで電源 / ファンキャニスターおよび電源装置に電力入力がないことが示されている。

例:

 Power-Fan Canisters Detected:  2
         Power-fan canister (Left) status:  Optimal          
         Part number:                       114-00148+E0     
         Serial number:                     PSD123456789001  
         Date of manufacture:               Not Available    

 

         Power-fan canister (Right) status:  No AC power input 
         Part number:                        114-00148+E0       
         Serial number:                      PSD123456789002    
         Date of manufacture:                Not Available      

 

       Power Supplies Detected:  2
               Power supply status:  Optimal          
               Location:             Left             
               Part number:          114-00148+E0     
               Serial number:        PSD123456789001  
               Date of manufacture:  Not Available    

 

               Power supply status:  No power input  
               Location:             Right            
               Part number:          114-00148+E0     
               Serial number:        PSD123456789002  
               Date of manufacture:  Not Available 

 

のとう

 

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