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AFF A300 で ONTAP をアップグレードすると、 SP の自動アップグレードが失敗します に追加されました

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Category:
ontap-9
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hw
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環境

  • AFF-A300
  • FAS8200
  • ONTAP 9
  • SP のバージョンは 5.6 、 5.7 、 5.8 に影響を受けます

問題

  • 新しい SP ファームウェアにバンドルされている ONTAP のアップグレードが完了すると、自動 SP アップグレードは失敗し、以前のバージョンのままになります。
例:

::> event log show -node * -message-name sp.servprocd.upd.error

 Node3 ERROR sp.servprocd.upd.error: SP update error: SP firmware update failure has been detected. Node2 ERROR sp.servprocd.upd.error: SP update error: SP firmware update failure has been detected. Node6 ERROR sp.servprocd.upd.error: SP update error: SP firmware update failure has been detected. Node5 ERROR sp.servprocd.upd.error: SP update error: SP firmware update failure has been detected. 

SP-MGMT-MLOG-TXT ログ( Active IQ Digital Advisor から表示可能)

[1] Active IQ Digital Advisor にアクセスするには、ここをクリックしてください

[kern_servprocd:info:6905] 0x809878700: 0: NOTICE: Servprocd::SpUpdate: update: SP firmware image for network transfer has been created.
kern_servprocd:info:6905] 0x809878700: 0: NOTICE: Servprocd::SpUpdate: transferImage: sending /mroot/etc/RLM_FW/sp_image.tar.gz to SP, destination: /tmp/sp_image.tar.gz.
[kern_servprocd:info:6905] 0x809878700: 0: ERR: Servprocd::SpUpdate: transferImage: FTM sp_send_file failed to transfer /mroot/etc/RLM_FW/sp_image.tar.gz to SP. Error 26. Sleep for 30 secs and retry. Retry count : 1
[kern_servprocd:info:6905] 0x809878700: 0: NOTICE: Servprocd::SpUpdate: transferImage: sending /mroot/etc/RLM_FW/sp_image.tar.gz to SP, destination: /tmp/sp_image.tar.gz.
[kern_servprocd:info:6905] 0x809878700: 0: ERR: Servprocd::SpUpdate: transferImage: FTM sp_send_file failed to transfer /mroot/etc/RLM_FW/sp_image.tar.gz to SP. Error 26. Sleep for 30 secs and retry. Retry count : 2

  • EMS ログで SPLinkDownAlert :

例:

nphmd hm alert raised: detailed_info="Alert Id = SPLinkDownAlert, Alerting Resource = SP Config" monitor="controller" alert_id="SPLinkDownAlert" alerting_resource="SP Config"

  • SP イベントログのメモリ不足が原因で SP をリブートしています:

例:

Record 848: Sat May 29 05:47:21 2021 [IPMI.critical]: Rebooting SP due to low memory
Record 849: Thu Jan  1 00:00:46 1970 [IPMI.notice]: 7a00 | c0 | OEM: ffff70005100 | ManufId: 150300 | SP Reset Internally

 

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