メインコンテンツまでスキップ

HA グループ通知バッテリがフル充電容量を示しているため、緊急メッセージが誤って表示される

Views:
40
Visibility:
Public
Votes:
0
Category:
fas-systems
Specialty:
hw
Last Updated:

に適用されます

FAS2750

問題

  • 次の AutoSupport メッセージを受信 Notification (BATTERY (full charge capacity low)) EMERGENCYしました:

Fri Feb 14 13:50:52 GMT [node_name: env_mgr: nvmem.battery.fccLowCrit:EMERGENCY]: The NVMEM battery full-charge capacity is critically low (30 ). To prevent data loss, the system will shut down in 20 minutes.
Fri Feb 14 13:51:52 GMT [node_name: env_mgr: callhome.battery.failure:EMERGENCY]: Call home for BATTERY (full charge capacity low) CRITICAL.
Fri Feb 14 13:54:53 GMT [node_name: env_mgr: nvmem.battery.fccNormal:notice]: The NVMEM battery full-charge capacity is normal.

  • BMC イベント・ログ:

Feb 14 13:50:44 BMC hsam[1334]: HSAM OS(bmc):cmd(set) FLD(nvbatt-1):fault(Environmental Condition by env_mgr) 
Feb 14 13:50:44 BMC hsam[1334]: FRU /chassis-1 LED on 
Feb 14 13:50:44 BMC hsam[1334]: FRU /chassis-1/controller-a LED on 
Feb 14 13:50:44 BMC hsam[1334]: FRU /chassis-1/controller-a/nvbatt-1 LED on 
Feb 14 13:50:52 BMC env_mgr[1470]: Payload EMS: EMS_nvmem_battery_fccLowCrit(30 %, 20)
Feb 14 13:51:22 BMC env_mgr[1470]: Payload EMS: EMS_callhome_battery_failure(BATTERY (full charge capacity low))

 

 

CUSTOMER EXCLUSIVE CONTENT

Registered NetApp customers get unlimited access to our dynamic Knowledge Base.

New authoritative content is published and updated each day by our team of experts.

Current Customer or Partner?

Sign In for unlimited access

New to NetApp?

Learn more about our award-winning Support