メインコンテンツまでスキップ

システムレベルの診断をブートできません

Views:
162
Visibility:
Public
Votes:
0
Category:
fas-systems
Specialty:
hw
Last Updated:

環境

FAS8300

問題

  • システムレベルの診断 (sldiag) を起動できません。次のエラーで起動が失敗します。
LOADER-A> boot_diags
Loading X86_64/freebsd/image1/bzImage:X86_64/freebsd/image1/bzImage: 6640208 bytes read
Entry at 0x0000000061583446
Starting program at 0x0000000061583446
*Loading, please wait...
starting version 232
 [   4.266556] mce: [Hardware Error]: CPU 10: Machine Check Exception: 5 Bank 6: bb80000000000e0b
 [   4.266559] mce: [Hardware Error]: Machine check events logged
 [   4.298516] mce: [Hardware Error]: RIP !INEXACT! 10:<ffffffff81330de4> [   4.312838] {copy_page_to_iter+0x184/0x320}
 mce: [Hardware Error]: TSC 14bde2d80fe MISC 80000000
 [   4.332759] mce: [Hardware Error]: PROCESSOR 0:50657 TIME 1641893068 SOCKET 1 APIC 20 microcode 5003102
 [   4.353653] mce: [Hardware Error]: Run the above through 'mcelog --ascii'
 [   4.368743] mce: [Hardware Error]: Machine check: Processor context corrupt
 [   4.384218] Kernel panic - not syncing: Fatal machine check
 [   5.458990] Shutting down cpus with NMI
 [   5.467337] Kernel Offset: disabled
 [   5.475086] Rebooting in 60 seconds..[   65.547810] ACPI MEMORY or I/O RESET_REG.
 BIOS Version: 16.6
 
  • NetBoot を使用しても回復しません。

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.