「 Failed to recover SP 」を指定してシステムをブートできない

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Category:: fas-systems

Specialty:: hw

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環境

AFF A220 / FAS27x0 / AFF C190
AFF A200 / FAS26x0
FAS8020
FAS8200

問題

ストレージシステムがブートできず、停止します。 Example:

...
 IPMI:Read midplane FRU common header:timeout
 Failed to recover SP
 IPMI:Read midplane FRU common header:failed
 Configuring Devices ...
 IPMI PCI Slot Control failed.
 CPU = 1 Processor(s) Detected.
   Intel(R) Xeon(R) CPU D-1557 @ 1.50GHz (CPU 0)
   CPUID: 0x00050664. Cores per Processor = 12
 32768 MB System RAM Installed.
 SATA (AHCI) Device: SV9MST6D120GLM41NP
 Boot Loader version 6.0.6
 Copyright (C) 2000-2003 Broadcom Corporation.
 Portions Copyright (C) 2002-2018 NetApp, Inc. All Rights Reserved.
 BIOS POST Failure(s) detected: SP IPMI failure. Abort AUTOBOOT
 LOADER-A>

サービスプロセッサ（ SP ）イベントログの例：

Record 1287: Tue Apr 14 14:34:05.000000 2020 [SysFW.notice]: IPMI:Read midplane FRU common header:timeout - retrying Record 1288: Tue Apr 14 14:34:10.000000 2020 [SysFW.notice]: IPMI:Read midplane FRU common header:timeout Record 1289: Tue Apr 14 14:34:13.000000 2020 [SysFW.notice]: Failed to recover SP Record 1290: Tue Apr 14 14:34:13.000000 2020 [SysFW.critical]: IPMI:Read midplane FRU common header:failed Record 1291: Sun Jan 01 00:02:58.340000 2017 [Trap Event.critical]: hwassist post_error (26) Record 1292: Tue Apr 14 14:34:14.000000 2020 [SysFW.critical]: IPMI PCI Slot Control failed. Record 1293: Sun Jan 01 00:02:59.310000 2017 [Trap Event.critical]: hwassist post_error (26) Record 1294: Tue Apr 14 14:34:18.000000 2020 [CFE.notice]: Loader time adjust: Set BMC time. Old time: Sun Jan 1 00:03:03 2017. New time: Tue Apr 14 14:34:18 2020. Record 1295: Tue Apr 14 14:34:18.000000 2020 [Boot Loader.notice]: Received time sync Record 1296: Tue Apr 14 14:34:20.000000 2020 [Boot Loader.critical]: Abort Autoboot due to BIOS POST failure. Record 1297: Tue Apr 14 14:34:20.280000 2020 [Trap Event.critical]: hwassist post_error (26) Record 1298: Tue Apr 14 14:34:24.020000 2020 [IPMI.notice]: 001c | 02 | EVT: 6fc220ff | System_FW_Status | Assertion Event, "Bootloader is running"

問題は、コントローラを再装着したあともケーブルを接続しなくても維持されます。