システムが「 Failed to recover SP 」で起動しない

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Category:: fas-systems

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に適用されます

FAS2750
FAS2650
FAS8020
AFF A200
AFF A220用
AFF C190用
Service Processor (SP)

問題

ストレージシステムがブートに失敗し、自動的に停止します。ストレージシステムのブート時に、次のエラーメッセージが表示されます。

Example:

IPMI:Read midplane FRU common header:timeout

Failed to recover SP

IPMI:Read midplane FRU common header:failed

Configuring Devices ...

IPMI PCI Slot Control failed.

CPU = 1 Processor(s) Detected.

Intel(R) Xeon(R) CPU D-1557 @ 1.50GHz (CPU 0)

CPUID: 0x00050664. Cores per Processor = 12

32768 MB System RAM Installed.

SATA (AHCI) Device: SV9MST6D120GLM41NP

Boot Loader version 6.0.6

BIOS POST Failure(s) detected: SP IPMI failure. Abort AUTOBOOT

LOADER-A>

次の情報が SP イベントログに記録されます

例：

Record 1287: Tue Apr 14 14:34:05.000000 2020 [SysFW.notice]: IPMI:Read midplane FRU common header:timeout - retrying Record 1288: Tue Apr 14 14:34:10.000000 2020 [SysFW.notice]: IPMI:Read midplane FRU common header:timeout Record 1289: Tue Apr 14 14:34:13.000000 2020 [SysFW.notice]: Failed to recover SP Record 1290: Tue Apr 14 14:34:13.000000 2020 [SysFW.critical]: IPMI:Read midplane FRU common header:failed Record 1291: Sun Jan 01 00:02:58.340000 2017 [Trap Event.critical]: hwassist post_error (26) Record 1292: Tue Apr 14 14:34:14.000000 2020 [SysFW.critical]: IPMI PCI Slot Control failed. Record 1293: Sun Jan 01 00:02:59.310000 2017 [Trap Event.critical]: hwassist post_error (26) Record 1294: Tue Apr 14 14:34:18.000000 2020 [CFE.notice]: Loader time adjust: Set BMC time. Old time: Sun Jan 1 00:03:03 2017. New time: Tue Apr 14 14:34:18 2020. Record 1295: Tue Apr 14 14:34:18.000000 2020 [Boot Loader.notice]: Received time sync Record 1296: Tue Apr 14 14:34:20.000000 2020 [Boot Loader.critical]: Abort Autoboot due to BIOS POST failure. Record 1297: Tue Apr 14 14:34:20.280000 2020 [Trap Event.critical]: hwassist post_error (26) Record 1298: Tue Apr 14 14:34:24.020000 2020 [IPMI.notice]: 001c | 02 | EVT: 6fc220ff | System_FW_Status | Assertion Event, "Bootloader is running"