Brocade SwitchでSCPおよびSFTP経由でconfiguploadまたはsupportsaveを収集できない

次の要件を満たしていても、Secure Copy（SCP）およびSecure File Transfer Protocol（SFTP）で'supportsaves'または'configupload'を収集できません。

SCP Example:

switch:admin> configupload

Protocol (scp, ftp, sftp, local) [ftp]: scp

Do you want to continue with CRA (Y/N) [N]: y

Server Name or IP Address [host]: 192.168.1.2

User Name [user]: admin

Path/Filename [/config.txt]: /configupload.scp

Section (all|chassis|switch [all]): switch

lost connection

configUpload not permitted (scp failed).

Terminated

SFTP Example:

switch:admin> supportsave

This command collects RASLOG, TRACE, supportShow, core file, FFDC data

and then transfer them to a FTP/SCP/SFTP server or a USB device.

This operation can take several minutes.

NOTE: supportSave will transfer existing trace dump file first, then

automatically generate and transfer latest one. There will be two trace dump

files transferred after this command.

OK to proceed? (yes, y, no, n): [no] y

Host IP or Host Name: 192.168.1.2

User Name: admin

Password:

Protocol (ftp | scp | sftp): sftp

Remote Directory: /

Do you want to continue with CRA (Y/N) [N]: y

Saving support information for switch:switch, module:RAS...

....................................................................................

Remote Host:Could not connect to remote host.

SupportSave failed.