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Brocade スイッチで SCP および SFTP を使用してアップロードまたは supportsave を収集できません

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Category:
fabric-interconnect-and-management-switches
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san
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環境

Brocade SANスイッチ

問題

次の要件を満たしていても、 Secure Copy ( SCP )および Secure File Transfer Protocol ( SFTP )で「 upportsave 」または「 configupload 」を収集できません。
 
  1. スイッチは SCP/SFTP サーバに ping を実行できます。
  2. SCP/SFTP サーバもスイッチに ping を実行できます。
  3. SCP または SFTP ポートをブロックするファイアウォールはありません。
  4. FTP で動作します。
SCP Example:
switch:admin> configupload
Protocol (scp, ftp, sftp, local) [ftp]: scp
Do you want to continue with CRA (Y/N) [N]: y
Server Name or IP Address [host]: 192.168.1.2
User Name [user]: admin
Path/Filename [/config.txt]: /configupload.scp
Section (all|chassis|switch [all]): switch
lost connection
configUpload not permitted (scp failed).
Terminated
 
SFTP Example:
switch:admin> supportsave
This command collects RASLOG, TRACE, supportShow, core file, FFDC data
and then transfer them to a FTP/SCP/SFTP server or a USB device.
This operation can take several minutes.
NOTE: supportSave will transfer existing trace dump file first, then
automatically generate and transfer latest one. There will be two trace dump
files transferred after this command.
OK to proceed? (yes, y, no, n): [no] y
 
Host IP or Host Name: 192.168.1.2
User Name: admin
Password:
Protocol (ftp | scp | sftp): sftp
Remote Directory: /
 
Do you want to continue with CRA (Y/N) [N]: y
Saving support information for switch:switch, module:RAS...
....................................................................................
Remote Host:Could not connect to remote host.
SupportSave failed.
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