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PSU 交換後に「 chassis power supply need to be replaced 」エラーが発生しました

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aff-series<a>2008788988</a>
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hw
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環境

  • AFF-A320 です
  • プロセッサコントローラモジュール(PCM)
  • 電源装置(PSU)

問題

  • 障害のある PSU を交換したあとも、 HA の両方のノードで、交換した PSU のエラーが報告されます
  • 次の AutoSupport アラートが毎日表示されます

 HA Group Notification (CHASSIS POWER SUPPLY NEED TO BE REPLACED: PS 2) ERROR 

  • 以下の EMS アラートは、 HA ペアの両方のノードで 1 時間ごとに表示されます
Sat Aug 21 00:27:05 +0530 [Node-01: env_mgr: monitor.chassisPowerSupply.degraded:notice]: Chassis power supply 2 is degraded: PSU2 Power Out is Critical Low (0 W)
Sat Aug 21 00:27:05 +0530 [Node-01: env_mgr: monitor.chassisPowerSupply.degraded:notice]: Chassis power supply 2 is degraded: PSU2 Curr Out is Critical Low (0 mA)
Sat Aug 21 00:27:05 +0530 [Node-01: env_mgr: monitor.chassisPowerSupply.degraded:notice]: Chassis power supply 2 is degraded: PSU2 Volt Out is Critical High (12598 mV)
Sat Aug 21 00:27:05 +0530 [Node-01: env_mgr: monitor.chassisPowerSupply.degraded:notice]: Chassis power supply 2 is degraded: PSU2 Power In is Critical Low (0 W)
  • MULTIFAULT「プラットフォームセンサー」がそれぞれのPSUに表示されます。
  • CriticalFruMultiFaultAlert システムヘルスアラート出力およびイベントログ内のノードレポート:

[Node-01: mgwd: callhome.hm.alert.critical:alert]: Call home for Health Monitor process cphm: CriticalFruMultiFaultAlert[XXXXXXX].

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