メインコンテンツまでスキップ

バッテリの充電エラーを示す AutoSupport アラートが表示されたあとに、ノードが停止

Views:
322
Visibility:
Public
Votes:
0
Category:
aff-series
Specialty:
hw
Last Updated:

環境

AFFシリーズ

問題

Sat Dec 19 16:22:32 +0100 [CLUSTERBA-CTRLA: env_mgr: nvmem.battery.wrongCharge:alert]: The NVMEM battery charger is charging the battery even though the battery is not requesting to be charged. To prevent data loss, the system will shut down in 24 hours.
Sat Dec 19 16:23:27 +0100 [CLUSTERBA-CTRLA: env_mgr: callhome.battery.warning:alert]: Call home for BATTERY (wrong charge) WARNING.
... (repeated hourly)
Sun Dec 20 15:23:38 +0100 [CLUSTERBA-CTRLA: env_mgr: nvmem.battery.wrongCharge:alert]: The NVMEM battery charger is charging the battery even though the battery is not requesting to be charged. To prevent data loss, the system will shut down in 60 minutes.
Sun Dec 20 15:24:18 +0100 [CLUSTERBA-CTRLA: env_mgr: callhome.battery.warning:alert]: Call home for BATTERY (wrong charge) WARNING.
Sun Dec 20 16:22:30 +0100 [CLUSTERBA-CTRLA: env_mgr: monitor.shutdown.emergency:EMERGENCY]: Emergency shutdown: Environmental Reason Shutdown (Battery charging current failed)

  • [1] NVRAM バッテリのプラットフォームセンサー出力:

Battery Charge Failed?       discrete fault  normal TRUE
Battery Capacity Message     discrete failed  failed
Bat Curr                   current  normal  -40 mA
Bat Charging State          discrete fault   normal WRONG_CHARGE

Jan  7 14:17:14 (none) env_mgr[1035]: Payload EMS: EMS_nvmem_battery_wrongCharge(in 24 hours)
Jan  7 14:17:46 (none) env_mgr[1035]: Payload EMS: EMS_callhome_battery_warning(BATTERY (wrong charge))
Jan  7 15:17:20 (none) env_mgr[1035]: Payload EMS: EMS_nvmem_battery_wrongCharge(in 23 hours)
Jan  7 15:17:47 (none) env_mgr[1035]: Payload EMS: EMS_callhome_battery_warning(BATTERY (wrong charge))
...

  • サービスプロセッサイベントの出力: 

Record 992: Thu Jan  7 15:17:20 2021 [IPMI.notice]: b502 | 02 | EVT: 0301ffff | Attn_Sensor1 | Assertion Event, "State Asserted"
Record 993: Thu Jan  7 15:17:27 2021 [IPMI.notice]: b602 | 02 | EVT: 0300ffff | Attn_Sensor1 | Assertion Event, "State Deasserted"

 

  • カウンタが 24 時間後に終了すると、ノードは停止します 時間

 

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

Scan to view the article on your device