メインコンテンツまでスキップ

NVRAM バッテリの問題が原因でシステムをブートできません

Views:
28
Visibility:
Public
Votes:
0
Category:
aff-series<a>2008874487</a>
Specialty:
hw
Last Updated:

環境

  • AFF-A700
  • AFF - A700 S
  • FAS 9000
  • FAS 2720
  • ONTAP 9
  • サービスプロセッサ 4.6P1

問題

  • NVRAM バッテリの問題が原因でコントローラをブートできません
  • ブートプロセス中は、次のようなメッセージが表示されます。
Aug 13 12:50:41 [localhost:nvram.battery.pack.invalid:error]: The incorrect NVRAM battery is installed. Expected part number is 111-02591. To prevent data loss, the system will shut down in 5 minutes.
Aug 13 12:51:22 [localhost:monitor.temp.unreadable:error]: The controller temperature (Bat Temp) is not readable.
Aug 13 12:51:54 [localhost:nvram.battery.sensor.unreadable:EMERGENCY]: The NVRAM battery state cannot be determined because the 'Bat Temp' sensor is unreadable. To prevent data loss, the system will shut down in 5 minutes.
Aug 13 12:51:54 [localhost:nvram.battery.sensor.unreadable:EMERGENCY]: The NVRAM battery state cannot be determined because the 'Bat Volt' sensor is unreadable. To prevent data loss, the system will shut down in 5 minutes.
Aug 13 12:51:54 [localhost:nvram.battery.sensor.unreadable:EMERGENCY]: The NVRAM battery state cannot be determined because the 'Bat Full Cap' sensor is unreadable. To prevent data loss, the system will shut down in 5 minutes.
Aug 13 12:51:54 [localhost:nvram.battery.sensor.unreadable:EMERGENCY]: The NVRAM battery state cannot be determined because the 'Bat Charge Curr' sensor is unreadable. To prevent data loss, the system will shut down in 5 minutes.
Aug 13 12:51:55 [localhost:nvram.battery.sensor.unreadable:EMERGENCY]: The NVRAM battery state cannot be determined because the 'Bat Initial FCC' sensor is unreadable. To prevent data loss, the system will shut down in 5 minutes.
Aug 13 12:51:55 [localhost:nvram.battery.sensor.unreadable:EMERGENCY]: The NVRAM battery state cannot be determined because the 'Bat Dstg Cycles' sensor is unreadable. To prevent data loss, the system will shut down in 5 minutes.
Aug 13 12:51:55 [localhost:nvram.battery.sensor.unreadable:EMERGENCY]: The NVRAM battery state cannot be determined because the 'Bat Cycle Count' sensor is unreadable. To prevent data loss, the system will shut down in 5 minutes.
Aug 13 12:52:24 [localhost:callhome.battery.failure:EMERGENCY]: Call home for BATTERY ('Bat Temp' unreadable) CRITICAL.
Aug 13 12:52:24 [localhost:callhome.battery.failure:EMERGENCY]: Call home for BATTERY ('Bat Volt' unreadable) CRITICAL.
Aug 13 12:52:24 [localhost:callhome.battery.failure:EMERGENCY]: Call home for BATTERY ('Bat Full Cap' unreadable) CRITICAL.
Aug 13 12:52:24 [localhost:callhome.battery.failure:EMERGENCY]: Call home for BATTERY ('Bat Charge Curr' unreadable) CRITICAL.
Aug 13 12:52:25 [localhost:callhome.battery.failure:EMERGENCY]: Call home for BATTERY ('Bat Initial FCC' unreadable) CRITICAL.
Aug 13 12:52:25 [localhost:callhome.battery.failure:EMERGENCY]: Call home for BATTERY ('Bat Dstg Cycles' unreadable) CRITICAL.
Aug 13 12:52:25 [localhost:callhome.battery.failure:EMERGENCY]: Call home for BATTERY ('Bat Cycle Count' unreadable) CRITICAL.
Aug 13 12:52:27 [localhost:nvram.battery.sensor.unreadable:EMERGENCY]: The NVRAM battery state cannot be determined because the 'Bat Curr' sensor is unreadable. To prevent data loss, the system will shut down in 5 minutes.
Aug 13 12:52:57 [localhost:callhome.battery.failure:EMERGENCY]: Call home for BATTERY ('Bat Curr' unreadable) CRITICAL.
  • バッテリを取り付け直しても問題は解決しない
  • マザーボードを取り付け直しても、問題は解決しません
  • サービスプロセッサファームウェアをバージョン 4.9 に更新しても、問題は解決されません

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.