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Hybrid Cloud Control で認証エラーが発生して vCenter に接続できません

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hci
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環境

  • NetApp HCI
  • NetApp Hybrid Cloud Control
  • VMware vCenter

問題

  • vCenter コントローラアセットが追加されると、 Hybrid Cloud Control で認証エラーが原因で vCenter への接続に失敗したと報告されるようになりました。

HCC_error.png

  • vCenter のユーザ名とパスワードが正しいことをお客様が確認
  • vCenter ユーザが vCenter クラスタ情報を表示しようとすると、 vSphere から 401 Authorized Error エラーが報告されます。

vSphere_error.png

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