メインコンテンツへスキップ

BlueXPバックアップを設定/アクティブ化しようとすると、AWSリージョンのドロップダウンが空になります

Views:
5
Visibility:
Public
Votes:
0
Category:
cloud-backup-service<a>ブルーXP</a><a>2009636238</a>
Specialty:
dp
Last Updated:

環境

  • BlueXPのバックアップとリカバリ
  • Amazon Web Services(AWS)
  • BlueXPからコネクタを導入

問題

  • BlueXPバックアップを設定/アクティブ化すると、AWSのリージョンのドロップダウンが空になる

[AWS region]ドロップダウンで設定を試行すると空になります

  • server.log のBlueXPコネクタのログ バンドル に 次のエラーが表示されます:

2023-07-04 08:05:16,738 UTC INFO  [Fabric Pool Resources Cleanup ] [aMjOdo0J] [       ] [System     ] (oncloud-akka.actor.default-dispatcher-16) [CloudProviderAccountOperations:309] Get all Cloud Provider accounts

2023-07-04 08:05:17,761 UTC INFO  [Fabric Pool Resources Cleanup ] [aMjOdo0J] [       ] [System     ] (oncloud-akka.actor.default-dispatcher-26) [CloudProviderAccountOperations:281] Receiving AWS accounts ...

2023-07-04 08:05:17,761 UTC INFO  [Fabric Pool Resources Cleanup ] [aMjOdo0J] [       ] [System     ] (oncloud-akka.actor.default-dispatcher-3) [CloudProviderAccountOperations:289] Instance Profile exists, adding it to the account list ...

2023-07-04 08:05:21,771 UTC ERROR [Fabric Pool Resources Cleanup ] [aMjOdo0J] [       ] [System     ] (simplicator-akka.actor.default-dispatcher-91) [SimplicatorServerActor:284] ******************** Simplicator request to http://localhost:8080/AwsProtocol/de...ketsWithPrefix failed: Unable to load credentials. Access key or secret key are null.

com.amazonaws.SdkClientException: Unable to load credentials. Access key or secret key are null.

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.